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Thread: Zeiss Binocular Servicing

  1. #1

    Zeiss Binocular Servicing

    Does anyone have experience of Zeiss service with regard to binocular servicing? I have a pair of Zeiss Dialyt 7x42 binos and would like to return them for a general service, checkup & cleanup. Will Zeiss charge for this up or would it covered by the original warranty - they are about 18 years old.

    Does anyone have a contact address for Zeiss customer service?

  2. #2
    You can take them to your nearest zeiss dealer,either gun shop or camera shop,they can then give you a quote usually around 120 or so.

  3. #3
    Zeiss U.K.

    Contact InformationHead Office

    Carl Zeiss Ltd
    15 - 20 Woodfield Road
    Welwyn Garden City
    Hertfordshire
    AL7 1JQ
    Phone: +44 1707 871200
    Fax: +44 1707 330237

  4. #4
    My binoculars are currently with them so I can't comment yet. Might write something when they are back. My 8x56 are almost 27 years old (they will tell you how old they are if you give them serial number). You send your binoculars to them and after one of the engineers inspected them you will be informed if there is any fee involved. You might accept it or not. I think general service and cleaning will not cost you anything. Mine needed a few things replaced as my wife's late grandfather did not care too much for them... but they have sentimental value for me.


    Service Department
    Carl Zeiss Ltd
    15-20 Woodfield Road
    Welwyn Garden City
    HERTS
    AL7 1JQ

    Phone: +44 (0)1707 871 313

    Regards,
    Greg


  5. #5
    If they don't repair them give Glasgow Binocluar repair a call. They have all the 'old' Carl Zeiss tools.

    Got my late father-in-laws bins serviced there. 50inc p+p

    Jonathon

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