bobjs
Well-Known Member
Well i have to HAnd it to them,
LLC LTd (LE CHAMEAU) down in Fareham
I had a clip issue on a pair of Vierzonord Boots ( both strap adjusters broke after a couple of trips out.
Anyhoo.
I sent them a nice email asking what could be done as i could not locate the proof of purchase etc, and i was dealing with a Rather nice Young lady (Janet) who was fantastic,
I was asked to locate my boots and send them to them at the address in Fareham as soon as i would like to do so. Me being me i sent them on the same day as the contact on email.
well i have to hold my hands up 1 week later and i have my boots back looking as good ans new all cleaned, new straps fitted new clips fitted (they even cleaned the soles ,
Anyway i would just like to say a big thumbs up the LLC i was well looked after with great Customer service that i have not had for some time.
regards.
bob.
LLC LTd (LE CHAMEAU) down in Fareham
I had a clip issue on a pair of Vierzonord Boots ( both strap adjusters broke after a couple of trips out.
Anyhoo.
I sent them a nice email asking what could be done as i could not locate the proof of purchase etc, and i was dealing with a Rather nice Young lady (Janet) who was fantastic,
I was asked to locate my boots and send them to them at the address in Fareham as soon as i would like to do so. Me being me i sent them on the same day as the contact on email.
well i have to hold my hands up 1 week later and i have my boots back looking as good ans new all cleaned, new straps fitted new clips fitted (they even cleaned the soles ,
Anyway i would just like to say a big thumbs up the LLC i was well looked after with great Customer service that i have not had for some time.
regards.
bob.