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Thread: Hatsan Escort-loose barrel problem

  1. #1

    Hatsan Escort-loose barrel problem

    Anyone had a problem with the barrel on an escort coming loose?
    I bought a 20g FAC 7+1 brand new, from the start it would chew up cases,ripping the brass of and leaving the plastic in the breach jamming the action, took it back and initially it was returned to Edgar Bros under warranty, they said they'd "lapped the breach", picked it up, tried it, still doing it sent it back, picked it up again, tried it ,still doing it returned it to the gun shop, whilst there the owner noticed that if you held the barrel and the stock, there was 1-2mm of movement, looked at me, said the forend wasn't tight then tried to tighten it but couldn't (gotta say the shop was very embarassed and wanted to get it sorted as much as i did)so back it went to edgars, picked it up, took it out the slip,barrel still loose sent it back again, this time i picked it up tried it and touch wood its working fine
    spoke to edgars this morning, all sorts of excuses initially till i pointed out that they had had the gun for longer than me, it'd been back for repair on multiple occasions, it had cost me four trips to the shop without the inconvenience of not having the gun i'd paid for, added to this i've been shooting for many years, have many friends who shoot and buy guns supplied through edgars and that bad news can be made to travel fast, in the end i will be having a nice little delivery courtesy of edgars by the end of the week as a good will gesture which is fair enough.
    In the end i've been told that there was a "machening tolerance problem" this allowed the barrel to move which in turn damaged a "bush" having sorted this the gun as i say seems to be working ok now, but time will tell?

    tikkat3

  2. #2
    Bought a Hatsan Escort Xtreme today. The saleman mentioned there was a problem with the O ring on the older models. Not sure if this is relevant.

  3. #3
    Quote Originally Posted by TikkaT3 View Post
    Anyone had a problem with the barrel on an escort coming loose?
    I bought a 20g FAC 7+1 brand new, from the start it would chew up cases,ripping the brass of and leaving the plastic in the breach jamming the action, took it back and initially it was returned to Edgar Bros under warranty, they said they'd "lapped the breach", picked it up, tried it, still doing it sent it back, picked it up again, tried it ,still doing it returned it to the gun shop, whilst there the owner noticed that if you held the barrel and the stock, there was 1-2mm of movement, looked at me, said the forend wasn't tight then tried to tighten it but couldn't (gotta say the shop was very embarassed and wanted to get it sorted as much as i did)so back it went to edgars, picked it up, took it out the slip,barrel still loose sent it back again, this time i picked it up tried it and touch wood its working fine
    spoke to edgars this morning, all sorts of excuses initially till i pointed out that they had had the gun for longer than me, it'd been back for repair on multiple occasions, it had cost me four trips to the shop without the inconvenience of not having the gun i'd paid for, added to this i've been shooting for many years, have many friends who shoot and buy guns supplied through edgars and that bad news can be made to travel fast, in the end i will be having a nice little delivery courtesy of edgars by the end of the week as a good will gesture which is fair enough.
    In the end i've been told that there was a "machening tolerance problem" this allowed the barrel to move which in turn damaged a "bush" having sorted this the gun as i say seems to be working ok now, but time will tell?

    tikkat3
    Heard of so many problems I'm surprised people still opt for them, a mate of mine had one took it back to the shop 3 times as it was miss firing (really annoying when your wildfowling as shots are few and far between) on the third time he got his money back. Gun shop owner said he won't be stocking anymore as he's had nothing but problems with them.

  4. #4
    Quote Originally Posted by Hereford bull View Post
    Bought a Hatsan Escort Xtreme today. The saleman mentioned there was a problem with the O ring on the older models. Not sure if this is relevant.
    The earlier one's were better, before they incorporated the carrier release into the loading gate. Most of the 'o'ring problems were down to incorrect assembly after cleaning.
    "It's halfway down the hill, directly below that tree next to a rock that looks like a bell-end"

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  5. #5
    Customer is king.

    If a product is either 'not fit for purpose' or 'not of merchantable quality' you are protected by UK law - regardless of any warranty provision stronger or weaker than the law.

    Its a difficult market generally, so all suppliers should be bending over backwards to deliver service.

    If you have a problem of this nature with a product speak to the supplier with view to returning it straight away rather than trying a 'home fix'. If they procrastinate on return insist on written explanation. If product doesnt meet criteria noted above, you have the option to return it and demand refund. Because of the hassles - ticket changes etc, we all tend to rather get it sorted. In that case - again in writing - give them notice that you are giving them X opportunities to make good - if they fail you require full refund and reimbursement for any associated costs, time and trouble.

    If supplier is clear from the outset what you want done then ultimately fairer on them and protects your position.

    Always worth checking where your product is coming from - cheaper not always best, If the shop you buy from is not purchasing through recognised distribution network your options can be reduced.

    With any good supplier - and they are out there - your problem should be their problem.
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  6. #6
    ive had an escort for 5+ years now fired 1000's through it and never had a problem once. My mate bought a newer version and it jammed up first time he used it. Got send back and was great. I'd have another if mine ever gave up

  7. #7
    Hmmm try telling RB this:-

    Its a difficult market generally, so all suppliers should be bending over backwards to deliver service.
    You won't get any joy from them I can assure you.

  8. #8
    I've had a 4+1 for 2 years now and its had a few 1000 through it and its been good as gold

  9. #9
    My father bought one brand new approx. a year ago, and after a few shots he shot the choke tube out of the end of the barrel!

  10. #10
    Cheers for the input lads, just to say, been out on the pidgeons this evening, had about 60 shots with no problems, i shot quite well with it so i'll give it a go on the basis that the shop has now said if it plays up at all they will give me a full refund.
    Cheers

    tikkat3

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