I otained the website of Monarch Country services from the directory forums www.monarchcountryproducts.co.uk and liked the look of the leather bino covers. I wasnt sure if they would fit my Zeiss binos so sent them an email. Rob called me to discuss this and as it turned out he would be in the area near to my works. He agreed to call in and try the covers on the binos to see if they fitted. As it turned out they fit great and look smart. I think this demonstrates a first class service and shows that if suppliers look after potential customers (they may not have fitted and he would not have had a sale)and are prepared to go the extra mile then this will only increase their reputation.