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Thread: Great Service from Zeiss UK

  1. #1

    Great Service from Zeiss UK

    Hi,
    Somehow, I managed to lose a turret cap for my Zeiss Dutalyt

    I contacted Jon the Zeiss sales rep and he put me in contact with the Zeiss UK office.

    I explained I had lost the cap, within 2 days I had a replacement land on my door mat, totally free of charge.

    Hats off to their customer service.

    Cheers

    Ross

  2. #2
    I had the same issue a couple of weeks ago, a quick e-mail to zeiss and a few days later a new eye cup FOC, they do know how to look after their customers.

  3. #3
    I still have my turret cap, but lost my Zeiss Duralyt scope, maybe if i ask, i get a replacement .........


    Just kidding, i have a Swarovski

  4. #4
    The same as you i had great after sales service they were great

  5. #5
    + 1 lost my bino strap rang them up and they sent me free of charge.

  6. #6
    Quote Originally Posted by RWC2010 View Post
    + 1 lost my bino strap rang them up and they sent me free of charge.
    Think i might know where that is mate Tanggled up in that fence you did the Fossbery flop over
    Zeiss Pro Stalker and Agent for Starlght Night Vision

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