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Thread: thanks to zeiss

  1. #1

    thanks to zeiss

    a thank you to zeiss in cambridge for accepting, repairing (FOC), and returning my bino's in beautiful condition I know where the next optics will be coming from for sure...oh, did I mention, 1 week!!!!

    seriously guys, thumbs up and

  2. #2
    SD Regular willie_gunn's Avatar
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    Quote Originally Posted by PKL View Post
    a thank you to zeiss in cambridge for accepting, repairing (FOC), and returning my bino's in beautiful condition I know where the next optics will be coming from for sure...oh, did I mention, 1 week!!!!

    seriously guys, thumbs up and
    Great to hear. Another one of those reasons why good glass is an investment, not just a purchase.

    Did you go direct to Zeiss at Coldhams Lane or through a dealer? Asking as I have a scope I'd like them to have a look at.

    willie_gunn
    O wad some Power the giftie gie us to see oursels as ithers see us!

  3. #3
    directly to coldhams lane - fao: Gary Hawkins.

  4. #4
    I really should of got my scope to them before they moved from Welwyn Garden City... need one the turrets looking at!

  5. #5
    Reassureing to hear im a swaro man myself and cant fault there customer service backup .
    But recently bought a big zeiss for the new 20 tac being built .
    As willie Gunn says the importance with going with good glass
    regards pete .

  6. #6
    I am currently having a nightmare with Zeiss UK. They have had my bins (for repair) for over 4 weeks and still can not give me a quote or return date.

    I was told the current turn around for repairs was 3 weeks max !!

    Not good enough Zeiss !!!

    Regards

    ​Ed

  7. #7
    Quote Originally Posted by N.F.W.M View Post
    I am currently having a nightmare with Zeiss UK. They have had my bins (for repair) for over 4 weeks and still can not give me a quote or return date.

    I was told the current turn around for repairs was 3 weeks max !!

    Not good enough Zeiss !!!

    Regards

    ​Ed
    maybe call and chat to gary about what the hold-up is? 01223401524. maybe they're just struggling to get the right spare parts for you?

    to be fair, I had expected to wait up to 8 weeks for the repair, and be charged a service fee. 1 week and FOC,,I'm impressed!

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