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Thread: K9 Equipment Ltd

  1. #1

    K9 Equipment Ltd

    I would be interested to know whether any other members have had problems in receiving goods from K9. I ordered and paid for a Biothane leash on 17 October. I chased at end Oct and had an e mail saying that Royal Mail could not deliver and they will repost. (Royal Mail give you a red ticket to pick up at sorting office if they can't deliver.)
    I have sent other e mails and left messages on their phones they don't answer, so am now taking Trading Standards Agency route with an initial formal letter to K9.
    Customer care ?

  2. #2
    SD Regular vizslamad's Avatar
    Join Date
    Mar 2009
    Shropshire. Land of rain and more rain.
    I purchased one earlier in the year and it arrived within days. Good service, good product and miles cheaper than buying from stalking related businesses.

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