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Thread: Third Eye Tactical Moderator, bit of a moan!

  1. #1

    Third Eye Tactical Moderator, bit of a moan!

    I ordered a Third Eye Tactical moderator from my local gun shop the other day after reading good reveiws on here and elsewhere on the internet and asked for next day delivery.

    The next day came but no moderator,the next day came still no moderator, apperntley they have them in stock, so why wasnt it dispatched?

    Decided to cancel order the next day, as anyone else been in this situation with said supplier, or is it just a one off,

    Feeling a little dissapointed and angry.

  2. #2
    Quote Originally Posted by Sikaside View Post
    I ordered a Third Eye Tactical moderator from my local gun shop the other day after reading good reveiws on here and elsewhere on the internet and asked for next day delivery.

    The next day came but no moderator,the next day came still no moderator, apperntley they have them in stock, so why wasnt it dispatched?

    Decided to cancel order the next day, as anyone else been in this situation with said supplier, or is it just a one off,

    Feeling a little dissapointed and angry.
    I'd be very surprised if the problem was at Craig's end, he's always been excellent at dispatching stuff before. Rather than bleat on here, have you contacted TET and spoke to them ? It would be very unfair if you haven't.

    Pete
    Sako TRG-42 folder .338LM🔫 Sako TRG-22 .308/.260🔫 Tikka 595 .222(NV'd up) 🔫 AR15 .223/300BLK 🔫Franchi 12g 520 9shot🔫Baikal .410 stealth🔫Ruger #1.243

    Home | Varminting UK

  3. #3
    I would have to agree with this, whilst I didn't rate the product much, I couldn't fault them for service. perhaps your local shop isn't being as honest as you think....?
    Opinions are like arseholes....... we all have them, and most of them stink

  4. #4
    As above Craig & mark are very good when it comes down to customer service give them a call and ask them bet its the shop you ordered it from

  5. #5
    I can only speak well of TET and I have quite a bit of their stuff

  6. #6
    I've had a number of products from Third Eye Tactical and I've always been very surprised how quickly things have come (spoke to them at 17:00 and had it next day for example), but then I've always ordered directly and not through a shop.

  7. #7
    another +1 for craig and customer relations, i had a screw cut issue on my MOD that was rectified in very quick time, is it your RFD at fault?

  8. #8
    Thanks for that, listened to you all, and yes I do appolagise should have contacted TET first, I will do first thing tomorrow morning, maybe there are issues between TET and the shop I am using.

    Thank you.

  9. #9
    +1 can't fault them for speed and customer service top bloke.. but then he should be; he's a Yorkshire man

    Try and deal with them direct would be my advice.

  10. #10
    Whenever ive phoned them they have always gone out there way to make sure that the customer is happy and ive always had honest answers from them as in if they havnt got something they will tell you when its being made then when its ready to go out the door they will only then ask for payment

    as has been said there customer service is very good if you call them I'm sure you'll get an honest answer

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