Had a problem with my Lensor P7, it would switch on to its high brightness level but not stay there and just went to its low light function unless you kept the switch pressed in. Rang Ledco service and explained what I considered the issue to be. The lady I spoke to said this generally comes from a battery leak but being the honest person I am told her not this time as I had dropped it and would be more than willing to pay for the new part. No problem she said I will get one in the post for you today. No charge and it arrived first class the next day. Now thats what I call service!