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Thread: Swarovski scope

  1. #1

    Swarovski scope

    Has anyone a rough guide to fixing the reticule on a 6 x 42 Swarovski scope broke in transit due to the Royal Mail who have refused any compensation despite the item being insured
    regards
    ken

  2. #2
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    Send it back to Swarovski - only option.
    Nooooooooooooobody expects the Spanish Inquisition!! Our main weapon is.........

  3. #3
    Quote Originally Posted by Tegner View Post
    Has anyone a rough guide to fixing the reticule on a 6 x 42 Swarovski scope broke in transit due to the Royal Mail who have refused any compensation despite the item being insured
    regards
    ken
    Ken.
    Pursue them a bit harder. Pos****ch UK or Which? should be able to give you some advice. Swarovski UK seem to have a standard charge for repairs of just over 100.
    Regards
    JCS
    Last edited by jcampbellsmith; 29-08-2014 at 16:43. Reason: P O S T W A T C H

  4. #4
    Thanks guys had 3 attempts even threatened the small claims court, they send your case to an independent review board who voted in favour of RM, said it wasn't packed well enough despite it being wrapped in copious amounts of bubble wrap and then in a rigid plastic tube, I asked how many claims they had in a 12 month period and how many were upheld, refused to divulge the information.

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