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Thread: Coopers of Stortford.

  1. #1

    Coopers of Stortford.

    I received through the post a catalogue from this firm.
    At the top of the front page it states, `Traditional service, great value and fantastic ideas.`
    On page 90 a hearing amplifier is advertised at £14.99 plus postage.
    I ordered one of these by telephone on the 9th of January paying by card and as it had not arrived by yesterday I gave them a ring on the phone.
    The receptionist told me that delivery may take UP TO 28 DAYS.
    What is TRADITIONAL about such a disgusting service ?????????????????????.

    Beware lest Yee too suffer thus !

    HWH.

  2. #2
    Quote Originally Posted by stag1933 View Post
    I received through the post a catalogue from this firm.
    At the top of the front page it states, `Traditional service, great value and fantastic ideas.`
    On page 90 a hearing amplifier is advertised at £14.99 plus postage.
    I ordered one of these by telephone on the 9th of January paying by card and as it had not arrived by yesterday I gave them a ring on the phone.
    The receptionist told me that delivery may take UP TO 28 DAYS.
    What is TRADITIONAL about such a disgusting service ?????????????????????.

    Beware lest Yee too suffer thus !

    HWH.
    Sounds like the "fantastic idea" is to order back-to-back from China
    Sako 75 6.5x55mm-Z6i 3-18x50. MauserM12 .308-SIII 6-24x50. Beretta 690 III Field 12b.
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    Sir Winston Leonard Spencer Churchill (1874-1965)

  3. #3
    Before the interweb was invented it used was common to read in adverts for a product,"allow 28 days for delivery".
    You would then cut around the dotted lines on the ad in the magazine or newspaper, fill in your details and post it along with your cheque or postal order and wait.
    Maybe when they said it was traditional service they were harking back to those days.
    "Don't say I didnae warn ye !"

  4. #4
    Aye, but now it is a crafty move to get an interest free loan. Possibly sensible practice if you can get away with it !
    I will NOT be dealing with those pratts again.

    HWH.

  5. #5
    I was in their shop less than an hour ago, let me know if you want me to pop in.
    GH

  6. #6
    Quote Originally Posted by stag1933 View Post
    Aye, but now it is a crafty move to get an interest free loan. Possibly sensible practice if you can get away with it !
    I will NOT be dealing with those pratts again.

    HWH.
    Yes, they should have made it clear and I get your point about the money.
    Not good practice.
    "Don't say I didnae warn ye !"

  7. #7
    Quote Originally Posted by Gaothead View Post
    I was in their shop less than an hour ago, let me know if you want me to pop in.

    GH
    I have spoken to the shop on their 01279 656551 number. They have item No. C785 [Cat.Page No 90].
    They seem to be trying to disassociate themselves from their 0844 482 4400 number and as I paid to those premises I am lumbered with this nonsense.
    Thanks for your kind offer but it seems they will be doing it THEIR way at the speed of a senile snail.

    Best Regards, HWH.

  8. #8
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    What is TRADITIONAL about such a disgusting service ?????????????????????
    Maybe it's being sent by "traditional" forms of transport? Barge, then carrier's cart, and finally pack man?

    Sorry you've had the problem but thank you at least for forewarning others.

  9. #9
    Quote Originally Posted by stag1933 View Post
    The receptionist told me that delivery may take UP TO 28 DAYS.
    What is TRADITIONAL about such a disgusting service ?????????????????????.
    I was going to say.... the horse and cart.... but enfieldspares beat me to it!

  10. #10
    I was outside my front door this morning feeding the blackbirds some bread when a small black car stopped beside the pavement and a chap got out carrying a small parcel.
    Lo and behold it was a courier with my hearing amplifier.
    I signed for it, gave his horse a piece of bread and he galloped off !!!!

    They have done better than their projected estimate , perhaps my aggravation by phone helped.
    Fortunately I was present to sign for the package or who knows what may have then transpired !

    I shall not be using their services again .

    HWH.

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