Something I forgot to mention, a tuner wont turn a crap barrel into a match grade one and it wont turn crap factory ammo into match grade reloads.
What it will do is allow the shooter to optimise what they have providing the tuner is suited to the barrel and the user knows what they are doing. A while back I inherited literally thousands of rounds of this crap Russian .223 ammo, metal cased FMJ type stuff, plinking ammo really. In the gun it shot typically 2" groups at 100yds and I was able to tune it to consistently shoot 0.9" groups. Hardly benchrest quality but it make things a bit more useful. In match grade barrels shooting match grade components you can get match grade results.
The problem with tuners as I see it at present is there are quite a few on the market, all off them work in the sense they will change group shape and size but some of them are just too heavy and in combination with a relatively coarse thread pitch and overly large increment sizes they just skip nodes, especially if the user is cranking on them with quarter or half turn adjustments. People dont realise it doesnt take much in the same way a 0.003" change in seating depth does and a couple of 0.003" changes can transfer group sizes. If the tuner is right then a couple of increment changes can make a big difference. Ideally you want a tuner light enough so it takes quite a few incremental changes to see the nodes changing, that way you can fine tune more easily.
Eric Cortina seems to be leading the field in terms of making and marketing these tuners but he contradicts himself a bit in that he offers tuners of considerably different weights without any explanation as to why, in fact he offered very little in terms of helping users understand his products. This leaves some people floundering and then the 'these things dont work' starts to crop up. His original tuner for example is just too heavy for all but the stiffest barrel, try it on anything less and the results are mixed unless you split his increment sizes into four as each one makes too much difference.
I fitted an EC tuner for a customer once but only after he agreed to let me cut it in half, he was a little apprehensive but ultimately very happy with the results on target.
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Ultimately I think success with tuners comes from understanding them and then using them in a thought out methodical manner, for the average guy at the range that can be difficult without comprehensive user instructions and Ive not really seen any of those if Im honest. Some will pick it up themselves but there will be lots of people left scratching their heads and putting the tuner back in the drawer. I spoke to a guy yesterday who didnt realise the impact of different batches of the same powder on his reloads, as an example when you have this level of confusion in the shooting world there are always going to be mixed results, tuners are no different.