That's a similar response to the one I had from Brattonsound when the lock on my cabinet packed up only a week after I had purchased it some ten to twelve years ago.Update - Just spoken to Brattonsound. Upshot is they’re sending me a new lock out (directly) and appointing a locksmith to sort.
Should be sorted by Friday (allegedly).
Thanks for all the advice
This.Have you tried pushing against the door with your foot?
My Brattensound cabinet could be a bu55er to unlock unless I pushed against it hard with my foot. I mean my foot, against the door near the lock, with significant pressure. Eventually replaced the lock.
Yep. Still not sorted.any update?