I have just received an E mail from Lufthansa telling me that there is a 'Carriage of Firearms and ammunition Embargo on all carriers to and from LHR' so for my booked flight in November my Firearm cannot be confirmed as able to be carried Has anybody else had this ?
If I knew how to attach e mails It would have been easier to do that, anybody offer any info on how to ? I think I've managed most of it anyway.
I don't remember making an enquiry so this has come out of the blue to me.
Dear Mr McC
Thank you for your e-mail regarding booking OL32J3.
We realize that you have been waiting for some time for a response from us. Please accept our sincere apologies for our delayed reply. We are currently experiencing a high volume of feedback from our customers, hence we are unable to reply as quickly as we would like to.
In relation to your query, we would like to inform you that there is a weapon embargo to/from LHR for all LH Group carriers. Therefore we are unable to confirm the weapon for the entire route.
Should you need any further information, please do not hesitate to contact us again.
Yours sincerely,
H. Seboull
Customer Care Service
Deutsche Lufthansa AG
customercare@dlh.de
lufthansa.com
If I knew how to attach e mails It would have been easier to do that, anybody offer any info on how to ? I think I've managed most of it anyway.
I don't remember making an enquiry so this has come out of the blue to me.
Dear Mr McC
Thank you for your e-mail regarding booking OL32J3.
We realize that you have been waiting for some time for a response from us. Please accept our sincere apologies for our delayed reply. We are currently experiencing a high volume of feedback from our customers, hence we are unable to reply as quickly as we would like to.
In relation to your query, we would like to inform you that there is a weapon embargo to/from LHR for all LH Group carriers. Therefore we are unable to confirm the weapon for the entire route.
Should you need any further information, please do not hesitate to contact us again.
Yours sincerely,
H. Seboull
Customer Care Service
Deutsche Lufthansa AG
customercare@dlh.de
lufthansa.com