RCBS Chargemaster Combo - Help Please!

Stoney Creek - Purpose Built Shooting Clothing
2428 miles

2428 miles

Well-Known Member
So, my brand new very expensive machine has arrived from the states. I have been looking forward to using it all week. Sat down this morning to load up some rounds andI have a problem I can not work out how to fix. I have spent the last 4 hours trawling the web and watching every you tube clip available on the RCBS Chargemaster, but nothing sheds any light.

It will dispense up to 19.9 grains of powder but nothing beyond.

If anybody has any ideas or help beyond suggesting to send it back, i would really appreciate it!

Thanks in advance,

Miles
 
What weight are you trying to dispense?

Er, I DO have the links to the settings data where you can recalibrate the flow rates, etc. BUT - as your machine is new - it MAY void the warranty if you mess about with such things

I had a very early production model - it had a known problem common to the early batch - I contacted them, sent it back = was sent a new unit free of charge

Do a serch on the Brian Enos forum - there MAY be an answer on there - it MAY be that a recent batch had a known issue or more faults than the norm...

BUT

I think you may have a technical issue (software/hardware) OR you've programmed it incorrectly (have you tried different settings, as per the handbook - as it allows you to do several different things?)

HOPE its down to user error - not having a dig suggesting such a thing either - as that will be easier to sort out (EVERY time I use mine I STILL do so with the book in one hand to double check that I am not about to dump 1kg of powder on the floor!!)

If not - and the Brian Enos site has no answers - then contact RCBS by email, they are very helpful
 
Thanks Gents.

I have emailed RCBS and awaiting a reply although will prob be next week before I hear from them.

I have been through all those codes and they are as they should be on the machine (Factory settings). They are seemingly all related to the speed of the pour.

I have read the instructions cover to cover and followed them to the letter.

37 grains of H4350 and 50 grains of N150 is all I'm after, but as said earlier, it wont pour anything beyond 19.9 grains.


Very frustrating as I need to make my rounds this weekend ready for next weekends trip to the range!

Thanks for your help, any more surgestions welcome!!

Miles
 
2428 miles said:
230V that was supplied. Everything seems to work fine except it won't pour any heavier weights!
Click to expand...

OK... I went through 3 of them until I realised the 9v that it supposedly needs should actually be 12v!!! the first 2 did some very strange things (not your problem BTW) and RCBS just replaced (very good customer service, they just asked me to send photo proof I had destroyed the old unit!!!! and then sent a new one out.... twice!!) The third one was doing similar funny stuff and I changed adaptors.. flicked it to 12 v and kapow... all worked as it should!!

You have got it switched to grains and not grams? even so, it should weigh a damned sight more than 19.9grams!
 
Vipa said:
OK... I went through 3 of them until I realised the 9v that it supposedly needs should actually be 12v!!! the first 2 did some very strange things (not your problem BTW) and RCBS just replaced (very good customer service, they just asked me to send photo proof I had destroyed the old unit!!!! and then sent a new one out.... twice!!) The third one was doing similar funny stuff and I changed adaptors.. flicked it to 12 v and kapow... all worked as it should!!

You have got it switched to grains and not grams? even so, it should weigh a damned sight more than 19.9grams!
Click to expand...



Thank you everyone for your reply’s, so far, still no joy.

I have spoken to GMK, the UK importers of RCBS equipment. They will not look at it, it must be sent back to the states. What they did say however, is make sure I have the right adaptor, which is what you said Vipa.

Now, I don’t have a clue about electricity but I understood that the model and adaptor that I bought was the correct one to use in Europe:

RCBS Chargemaster Combo 230V-EUR - 98924

The adaptor has written on it:
Model No: ZTA1000000014
Input: 230v ~ 50Hz
Output: 10v ---1000mA

Am I being really stupid and do I therefore need to buy a different adaptor?

Thanks guys!

Miles
 
May not be relevant but a buddy of mine had a heck of a time with his until he calibrated the scale, then abandoned trying to run it off of the "memory" function and went to the "auto" function. Not sure what that entails, but that's what he told me.~Muir
 
It's unlikely RCBS will expect you to return it to the states.. contact them direct, explain your problem and that you bought it from a US seller and, if they do what they did with mine, will ask for photo proof of destruction and send a replacement out.

Email addy for RCBS service department is rcbs.tech@ATK.COM Very efficient people!
 
Hi Guys,

Sorry for the delay with the up date. I've been flat out at work.

Emailed RCBS, they said its broken. Asked me destroy the unit and send a photo as proof. I did that on the 20th May and not recieved the replacement unit yet.

Bobby from RC Stores where I bought it from has been fantastic. Replys to emails within hours every time.

I will let you know when it is finaly resolved. I guess its just bad luck...
 
2428 miles said:
Hi Guys, Sorry for the delay with the up date. I've been flat out at work.Emailed RCBS, they said its broken. Asked me destroy the unit and send a photo as proof. I did that on the 20th May and not recieved the replacement unit yet. Bobby from RC Stores where I bought it from has been fantastic. Replys to emails within hours every time.I will let you know when it is finaly resolved. I guess its just bad luck...
Click to expand...
I did exactly as you did and got a replacement from th States no problem.
The only problem I had with that was that I had to pay another lot of UK import duty because I had no proof of it being a replacement. UK customs would only accept proof of return of the destroyed one.
I chased around in circles for a while then gave up as it still worked out a good deal regardless of the extra duty paid.
 
2428 miles said:
Hi Guys,

Sorry for the delay with the up date. I've been flat out at work.

Emailed RCBS, they said its broken. Asked me destroy the unit and send a photo as proof. I did that on the 20th May and not recieved the replacement unit yet.

Bobby from RC Stores where I bought it from has been fantastic. Replys to emails within hours every time.

I will let you know when it is finaly resolved. I guess its just bad luck...
Click to expand...

How did you destroy it? I would have taken that as a challenge! I'm thinking that an ounce and a quarter of fours at ten yards would be my first attempt! Glyn.
 
Brand new one arrived from the states this week. did not have to pay postage or import tax. It works a treat.

Can't really fault their customer service, its just been a ball ache getting to the point where at last, I can actually start making some rounds!
 
It's worth the hassle, they are a dream to use.
I have just finished reloading fifty .308 of five different charge weights, it was a doddle.
I am still trying to improve on my present load for my 16" barrelled .308
Then I reloaded two lots of fifty .243 with two different charge weights for the two different bullet weights.
It takes reloading to a different level :thumb:
 
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