Swarovski customer service

[Crepuscular Charlie]

On the 2nd June I emailed Swarovski as I'd lost one of the eyecups from my 13 yr old EL binoculars. On the 7th, following a Bank Holiday break, they got back to me requesting the serial number, which I provided. Today I received a replacement pair, free of charge.
Very impressed. A quality product backed up with quality service.

 

[arron]

They're pretty faultless in there customers service

 

[Uncle f]

It’s the best there is. That’s why we get Swarovski products great products backed up with the very best customer care

 

[lochty]

Which is why all my optics are made by Swarovski.

 

[Brighty3006]

If you can afford them get them. Absolutely fantastic