swarovski customer service

Offroad Gary

Account Suspended
#1
bought some SLC's from ebay from seller in USA.

arrived with 1 broken eye cup.

phoned swarovski in uk, gave them serial number.

2 new eye cups arrived 2 days later in post, free of charge!

very happy!
 

Tikka 260

Well-Known Member
#3
Ditto...... very courteous and prompt service, and so refreshing in these days of 'couldn't care less' attitude. I'd give them full marks,

T260
 

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