Have you had the chance to look at one?
The 'turrets' are actually positioned behind the objective lens, on the bell. I suspect the erector springs are also located in this area. The 'turrets' are hidden behind wee caps which are in turn retained by small screws. The required allen key and turret key are stored where the elevation turret should be.
My hypothesis is that Swaro needed to locate them here due to the extra space required for the electronics (hence the 40mm maintube).
My example has lost zero on windage twice, and I now check it regularly with a collimator after cleaning.
If it is a genuine issue, get it back to Swarovski for check/repair free of charge. To me, it would seem to be a better alternative to complaining about it.
