Seamless service!........... You couldn't make it up!
Welding a moderator
- Thread starter bish789
- Start date
Seamless service!........... You couldn't make it up!
Glad you enjoyed it
tackb
Well-Known Member
not really , it doesn't change how he treated me does it ?
Maybe he's worked on his customer service ?
Really ?? Cannot, or should not?
I. Farticus
Well-Known Member
Well ladies and gentlemen, an update.
On Monday I rang Peter at Jackson Rifles the ASE importer and explained the situation with my mod.
Peter was absolutely brilliant, and immediately offered me a replacement even knowing how old the mod was, just from my description.
He told me to send my mod up, and as soon as he'd had a look at it he would send the replacement out.
He asked me which version of the new Jet Z lineup I would like, explained the differences, and issued me with a returns number.
I duly sent the mod up (Royal Mail missing their guaranteed target by 2 days), and this morning I received my replacement mod.
This is first class service, and I cannot express my thanks enough to Peter and Janet for making this a seamless and painless transaction.
Hats off to Jackson Rifles, they get 10 out of 10 from me.
BTW, Peter is actually a Chartered Engineer, he knows what he's talking about.
Great result, but how did you manage that without a 1:1 variation?
Probably because neither the faulty moderator or the replacement moderator had any markings which would uniquely identify them and therefore it would be impossible for the police to know that the moderator had been changed.
Also, the faulty moderator was back in the hands of the RFD before a replacement was sent, so at no time did the OP have 2 moderators in his possession.
The fact is that most moderators don't have unique identification and lots of RFDs take old or faulty moderators as trade ins for new moderators all the time and there is no paperwork or police involved.
Cheers
Bruce
I. Farticus
Well-Known Member
OK, thanks
Leading on to "Can you post a moderator"?
If a moderator is made with a weld construction...then one can also repair with a weld construction. Of course one should be competent to do so.
I have built several moderators and also with a weld construction. No big deal, as an engineer one should be able to calculate the stress / safety factor.
Saying that I think in this case it would be good if the manufacturer would see this fault. It looks like a bad weld.
edi
I have built several moderators and also with a weld construction. No big deal, as an engineer one should be able to calculate the stress / safety factor.
Saying that I think in this case it would be good if the manufacturer would see this fault. It looks like a bad weld.
edi
Leading on to "Can you post a moderator"?
No, because it's considered to be a firearm in its own right, and the post office won't handle firearms.....
Having said that, I guess you can post an innocuous piece of metal tube, labelled sports equipment, particularly if said piece of tube has no serial number recorded on anyone's FAC.....
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