A few years ago RM “ lost” my FAC, I found a rifle to buy at the other end of the country and because of the stupid system I sent my FAC off recorded, tracked, next day delivery etc. Phoned the shop next day, no they hadn’t received it, went online to track it and there it was recorded as at the post office then nothing. Went down to the post office to check and they said it had gone but the tracking system doesn’t work if the post person hasn’t scanned the item! Left it a couple of days and phoned the shop again, still not there. Nothing online. Phoned the FLD in a bit of a panic, they were very laidback about it, leave it another week and see what happens they said. Tried to find out where it was but all the system wanted to know was how much was it worth, and how can you prove it! After about another 5 days the shop phoned to say it had arrived, so about 2 weeks after I had sent it next day delivery! So my experience is that you can pay for all the bells and whistles but the tracking part is only as good as the posties scanning it and if you can’t prove it has a monetary value you can’t interrogate the system.
The FLD send them out second class, so now I just get proof of posting. Much cheaper!