Sound advice - likewise if you get something similar purporting to come from your bank or from HMRC do not use any links on the email but login in your usual manner.I think they did some changes on payment recently. But safest way is ,just ignore that email and login to your Ebay account. Go to account settings and there will be message saying if you need to do anything. Or just check your Ebay message box
I now use Facebook Marketplace exclusively because it's free to list and tends to be local buyers.
It's just ebay wanting more control and more of your personal information. It's not a scam as such but is annoying. I updated my details last week.I have had an email from Ebay asking me to register my bank account so that they can pay and take money owed. There for not using paypal. is this a scam?
It is very convincing and the email address looks good.
Tusker
Yes that's how I see it, I'm not supplying my bank details to them, as far as I'm concerned it's then end of my using eBay.It's not a scam.
eBay want to move away from PayPal, whose Ts&Cs were to send the seller the money the moment that it hit their bank account.
eBay holds onto the the money until it's cleared in the banking system, which could take 2-3 days.
If the buyer pays on a Friday, you won't see the money until Tuesday at the earliest.
eBay gets a few day's extra interest, so make of that what you will
I now use Facebook Marketplace exclusively because it's free to list and tends to be local buyers.
2021 - 04 - 27
02:11:39 UTC Santos
02:11:57 UTC enfieldsparesWelcome to eBay UK Live Chat, my name is Santos. Let me review your previous chat transcript, or if you wish you can summarise it for me.
02:12:08 UTC enfieldsparesHello
02:12:30 UTC enfieldsparesIs this email a phishing scam?
02:13:04 UTC enfieldsparesI note at the end it does give my email address and NAME.
02:13:11 UTC enfieldsparesHere is the email. Sender is ebay@reply2.ebay.co.uk
02:14:02 UTC Santos
02:15:06 UTC enfieldsparesLet me share that the email that you had received is a genuine email and yes eBay payment is now getting updated to eBay Managed Payment.
02:15:54 UTC SantosSo the adresss of ebay@reply2.ebay.co.uk is genuine?
02:16:14 UTC enfieldsparesYes, that is correct
02:17:56 UTC SantosCan I update my account details through THIS eBay website? Not via the email?
Yes, I would recommend you to update any details via eBay site only and not from the link. It may be possible that the email link may have some issue.
02:18:11 UTC Santos
02:18:12 UTC SantosPlease copy the below link and paste it on the new tab/window.
02:18:21 UTC enfieldspares
02:18:45 UTC SantosAnd can I stil lofer the buyer the choice of Paypal?
02:19:06 UTC SantosYou can click on "Update your details" on the above link and then be able to update the details.
02:19:47 UTC enfieldsparesYes, the payment option will still have PayPal. The new system is only being changed for getting paid.
02:20:57 UTC SantosAnd the Paypal option? Good as if Buy It Now is used with Paypal I can get my money immediately. Not having to wait two working days.
02:21:02 UTC enfieldsparesRichard, buyer will be able to use PayPal, but seller will get paid in to their bank as per the payout period that they will set in their account.
02:21:27 UTC enfieldsparesI do not think that eBay Managed Payments offers any advantage to me. But it does appear to give eBay two days use of MY money for free.
02:22:16 UTC SantosDo please feed that back to you manager.
02:22:23 UTC SantosRichard, the payment made by the buyer is not deposited in any eBay's account, it is just processed and then it is deposited in your bank.
02:22:37 UTC enfieldsparesAlso, there are other benefits as well.
02:23:41 UTC SantosBut it says within TWO BANKING DAYS.
02:24:01 UTC enfieldsparesIt is the max time, most of the time the funds will be paid out within 12 to 24 hours. Also, the eBay fees will be taken at once and so you will not need to worry about eBay invoices nor PayPal fees.
That means that in Great Britain in December 2021 there will be a long delay. Christmas is on a Saturday so is Boxing Day. So the MONDAY and TUESDAY are bank holidays on 27 and 28 December.
02:25:28 UTC David
02:25:30 UTC DavidHello, thank you for contacting eBay Managed Payments my name is David, and I am happy to help you today. For the safety and security of your account please do not provide any personal/sensitive information.
02:26:15 UTC enfieldsparesI am just reading the notes from your previous chat, please give me a few moments.
Can you also confirm that by allowing eBay Managed Payments to pay money IN to my account that the terms of that agreement do not allow eBay to take money OUT?
02:29:16 UTC enfieldspares
02:30:10 UTC enfieldsparesI note this on the terms: When you are found responsible for a chargeback or other disputed amount as per eBay's policies, we charge a £16.80 dispute fee for each dispute.
02:30:15 UTC DavidSo by accepting eBay Managed Payments am I therefore allowing you to TAKE money from my bank account? Please answer YES or NO.
02:31:29 UTC enfieldsparesIn the terms of the managed payments we are asking our members for permission to debit their bank account only for an occasion where a refunds is needed to be given to a buyer when there isnt enough funds in your eBay account to cover the refund.
02:32:07 UTC DavidSo by accepting eBay Managed Terms I am allowing you to TAKE money from my account without eBay needing to ask for a separate permission to do that before that money is taken?
02:32:57 UTC enfieldsparesWe will inform you if we need to debit the account , we will never just take the funds without first contacting you about it
02:33:27 UTC DavidBut after informing me...do,please answer the question....you can take that money? Yes...or No?
02:33:32 UTC DavidYou would be agreeing to set up a direct debit with eBay for the purpose of debiting the account for a refund.
02:33:58 UTC enfieldsparesYes, we can take the funds
02:35:05 UTC enfieldsparesWell this isn't happening. If you want this then I will close my eBay account.
02:35:25 UTC DavidI have had no issues with Paypal. Do not try to disguise this eBay Managed Payments as any sort of a benefit to me.
02:35:32 UTC enfieldsparesI am sorry to see this. To sign up for managed payments, we do need you to agree to this. I know this is different than the way you do this now but this is the way we will have to do it while in managed payments
It isn't is it. It is only of benefit to eBay and eBay's cash flow.
02:36:32 UTC enfieldspares
02:38:14 UTC DavidBut you are asking me for an open ended direct debit...yes or no...with no actual limit on what you can withdraw from my account?
We are yes but we will only use that when completely needed, we will only do this if there is a case to use it
I have used Ebay since it was introduced in the early noughties and continue to do so both as a seller and buyer.
This is NOT a scam. It only affects people who use Ebay to sell. Buying will not be affected and you can still continue to log in and buy stuff and pay for it with Paypal or Apple Pay or cash on collection or whatever other methods are available.
The change impacts people who sell on Ebay. Prior to this change being rolled out, you listed stuff to sell, it sold and the buyers paid you, normally through Paypal, with the full amount being available to you immediately minus the handling fee that Paypal would charge for the transaction which I think used to be 2.9%. Not sure if this is still the same but I imagine it is similar.
Your ebay account, as a seller, used to be linked to your paypal account and a month later you would get your invoice from Ebay showing charges owed from your seller account, and mine used to be paid automatically from my Paypal account which is obviously linked to my bank account.
This change basically means two main things. Firstly Paypal are no longer involved in the process of sellers receiving their funds from the proceeds of their sales. This is remitted to them directly by Ebay, so you no longer pay the 2.9% handling fee from Paypal. Hooray. Unfortunately, Ebay have increased their commission fee payable on auctions, so instead of paying 10% on the final sale price (incl postage costs) you now pay 12.80%, Booo!!
So basically you are marginally better off as a seller under the new scheme but only just and Ebay hold your account details rather than Paypal which is no issue whatsoever as far as I am concerned as I am a normal thinking person who understands that my data is held by a crap ton of people whether I like it or not and also understands that all banks have to suffer liability of fraud rather than the user, unless obvious fraud or mishandling of account data has occurred by the user.
So basically the upshot is that you save a minute amount by selling under the new regs but you lose out slightly because Ebay will take 2 days to get your realised monies from sales to you, rather than the old days where it would be same day if you wanted.
Much of a muchness. A middleman has been cut out and the bigboy takes an even bigger slice that it had before.
I sell very little on Ebay these days as I feel the costs generally are too high but sometimes you just need the audience size it provides to sell difficult items that are good quality but maybe not in high enough demand to be sold in other arenas with less coverage.
From a selling point of view, it is still a really good market place for me.