Ebay Scam?

tusker

Well-Known Member
I have had an email from Ebay asking me to register my bank account so that they can pay and take money owed. There for not using paypal. is this a scam?
It is very convincing and the email address looks good.
Tusker
 
I think they did some changes on payment recently. But safest way is ,just ignore that email and login to your Ebay account. Go to account settings and there will be message saying if you need to do anything. Or just check your Ebay message box
Sound advice - likewise if you get something similar purporting to come from your bank or from HMRC do not use any links on the email but login in your usual manner.
 
It's not a scam.
eBay want to move away from PayPal, whose Ts&Cs were to send the seller the money the moment that it hit their bank account.
eBay holds onto the the money until it's cleared in the banking system, which could take 2-3 days.
If the buyer pays on a Friday, you won't see the money until Tuesday at the earliest.
eBay gets a few day's extra interest, so make of that what you will
I now use Facebook Marketplace exclusively because it's free to list and tends to be local buyers.
 
I had this email too. Can't remember the last time I used eBay though, to be honest. I loved it when it was predominantly private sellers, but it seems to be all professional and overseas sellers now. And I can't abide the number of sneaky listings claiming to be from the UK, but actually Chinese. It's put me right off it
 
I have had an email from Ebay asking me to register my bank account so that they can pay and take money owed. There for not using paypal. is this a scam?
It is very convincing and the email address looks good.
Tusker
It's just ebay wanting more control and more of your personal information. It's not a scam as such but is annoying. I updated my details last week.
 
It's not a scam.
eBay want to move away from PayPal, whose Ts&Cs were to send the seller the money the moment that it hit their bank account.
eBay holds onto the the money until it's cleared in the banking system, which could take 2-3 days.
If the buyer pays on a Friday, you won't see the money until Tuesday at the earliest.
eBay gets a few day's extra interest, so make of that what you will
I now use Facebook Marketplace exclusively because it's free to list and tends to be local buyers.
Yes that's how I see it, I'm not supplying my bank details to them, as far as I'm concerned it's then end of my using eBay.
Etsy and Amazon prime for me.
Cheers
Richard
 
Personally I would never provide either my bank account or debit card details for any online services. Always use a credit card as you are better protected and Paypal for the rest. Else it might be safe to walk away as clearing up the mess after falling victim is a very painful process.
 
I've had the same telling me I must update my details on e-bay but haven't bothered yet. When this "new system" kicks in does that mean that I will no longer be able to buy from e-bay unless I update my details?
Up until now when you have bought things through e-bay and payed via paypal you have had paypal buyers protection. If e-bay are bypassing paypal will you still have any protection?
 
I sometimes buy through ebay but if I cannot pay through paypal then I will cease using ebay. The other site I have used is Gumtree but unfortunately that is also apparently owned by ebay. Preloved can be another choice but their listing is somewhat erratic in that the latest advertisements can be listed anywhere in their first 5-6 pages.
 
I have used Ebay since it was introduced in the early noughties and continue to do so both as a seller and buyer.

This is NOT a scam. It only affects people who use Ebay to sell. Buying will not be affected and you can still continue to log in and buy stuff and pay for it with Paypal or Apple Pay or cash on collection or whatever other methods are available.

The change impacts people who sell on Ebay. Prior to this change being rolled out, you listed stuff to sell, it sold and the buyers paid you, normally through Paypal, with the full amount being available to you immediately minus the handling fee that Paypal would charge for the transaction which I think used to be 2.9%. Not sure if this is still the same but I imagine it is similar.

Your ebay account, as a seller, used to be linked to your paypal account and a month later you would get your invoice from Ebay showing charges owed from your seller account, and mine used to be paid automatically from my Paypal account which is obviously linked to my bank account.

This change basically means two main things. Firstly Paypal are no longer involved in the process of sellers receiving their funds from the proceeds of their sales. This is remitted to them directly by Ebay, so you no longer pay the 2.9% handling fee from Paypal. Hooray. Unfortunately, Ebay have increased their commission fee payable on auctions, so instead of paying 10% on the final sale price (incl postage costs) you now pay 12.80%, Booo!!

So basically you are marginally better off as a seller under the new scheme but only just and Ebay hold your account details rather than Paypal which is no issue whatsoever as far as I am concerned as I am a normal thinking person who understands that my data is held by a crap ton of people whether I like it or not and also understands that all banks have to suffer liability of fraud rather than the user, unless obvious fraud or mishandling of account data has occurred by the user.

So basically the upshot is that you save a minute amount by selling under the new regs but you lose out slightly because Ebay will take 2 days to get your realised monies from sales to you, rather than the old days where it would be same day if you wanted.

Much of a muchness. A middleman has been cut out and the bigboy takes an even bigger slice that it had before.

I sell very little on Ebay these days as I feel the costs generally are too high but sometimes you just need the audience size it provides to sell difficult items that are good quality but maybe not in high enough demand to be sold in other arenas with less coverage.

From a selling point of view, it is still a really good market place for me.
 
I think this is due to the new rules that have come in regarding the collecting of VAT, and Ebay splitting away from PayPal, Ebay and Paypal now charge VAT on their fees as well as VAT on the Postage charged by a seller on their item, having your bank details followed by your permission to make charges against your account,(read the small print), gives them the right to charge you what they like, they can even charge you if you withdraw an item, if it is sold elsewhere, anyone who has left Ebay in the past when they were tied to Paypal would have realised that they still had the right to charge you up to 6 months after you left, just in case someone asked for a refund etc, this will be the case now, anyone asks for a refund, they will simply give the refund, and take it out of your account, then you will have to fight for the money, or your goods back..
Ebay are only good for one thing, if you see anything on it that is a fake, buy it, complain it is fake, you get your refund and.......you keep the fake article, as they cannot accept it back off you and return it to the seller, as they may try to resell it, you may end up with a cupboard full of chinesium crap, but at least it's free.
I think Ebay like many of its predecessors are slowly going downhill, less people use them, less people trust them, when they first arrived they were good and basically had no competition, Now Amazon , FB, Alibaba, et al, even Gumtree have affected them, I wouldn't be surprised to see them vanish in the next 5 years
 
A scam, yes, but an eBay official "increase eBay profits scam" no less.

Here's some of transcript of my recent conversation with them about this "eBay Managed Payments".

I do VERY STRONGLY urge others to also use the "contact eBay" facility to have the same or similar conversation.

I also tackled them on the other now long standing eBay "official scam" of so called "customs clearance charges".

AS OTHERS...FADCODE AND ETC....HAVE SAID YOU ARE SIGNING AN AGREEMENT TO OPEN ENDED DEBITS FROM YOUR ACCOUNT.

ALSO AS I.FARTICUS SAYS SEE BELOW FOR MY "CHAT" ABOUT MONEY TRANSFER TIME. 100% ANOTHER "OFFICIAL EBAY SCAM"!


I am sorry that other SD members have to click to expand the quotes but hope it is helpful and useful possible dialogue?

All feedback is welcome! And I do urge others to have a similar conversation with eBay!

2021 - 04 - 27
02:11:39 UTC Santos
Welcome to eBay UK Live Chat, my name is Santos. Let me review your previous chat transcript, or if you wish you can summarise it for me.
02:11:57 UTC enfieldspares
02:12:08 UTC enfieldspares
Is this email a phishing scam?
02:12:30 UTC enfieldspares
I note at the end it does give my email address and NAME.
02:13:04 UTC enfieldspares
Here is the email. Sender is ebay@reply2.ebay.co.uk
02:13:11 UTC enfieldspares
02:14:02 UTC Santos
Let me share that the email that you had received is a genuine email and yes eBay payment is now getting updated to eBay Managed Payment.
02:15:06 UTC enfieldspares
So the adresss of ebay@reply2.ebay.co.uk is genuine?
02:15:54 UTC Santos
Yes, that is correct
02:16:14 UTC enfieldspares
Can I update my account details through THIS eBay website? Not via the email?
02:17:56 UTC Santos
Yes, I would recommend you to update any details via eBay site only and not from the link. It may be possible that the email link may have some issue.

02:18:11 UTC Santos
Please copy the below link and paste it on the new tab/window.
02:18:12 UTC Santos
02:18:21 UTC enfieldspares
And can I stil lofer the buyer the choice of Paypal?
02:18:45 UTC Santos
You can click on "Update your details" on the above link and then be able to update the details.
02:19:06 UTC Santos
Yes, the payment option will still have PayPal. The new system is only being changed for getting paid.
02:19:47 UTC enfieldspares
And the Paypal option? Good as if Buy It Now is used with Paypal I can get my money immediately. Not having to wait two working days.
02:20:57 UTC Santos
Richard, buyer will be able to use PayPal, but seller will get paid in to their bank as per the payout period that they will set in their account.
02:21:02 UTC enfieldspares
I do not think that eBay Managed Payments offers any advantage to me. But it does appear to give eBay two days use of MY money for free.
02:21:27 UTC enfieldspares
Do please feed that back to you manager.
02:22:16 UTC Santos
Richard, the payment made by the buyer is not deposited in any eBay's account, it is just processed and then it is deposited in your bank.
02:22:23 UTC Santos
Also, there are other benefits as well.
02:22:37 UTC enfieldspares
But it says within TWO BANKING DAYS.
02:23:41 UTC Santos
It is the max time, most of the time the funds will be paid out within 12 to 24 hours. Also, the eBay fees will be taken at once and so you will not need to worry about eBay invoices nor PayPal fees.
02:24:01 UTC enfieldspares
That means that in Great Britain in December 2021 there will be a long delay. Christmas is on a Saturday so is Boxing Day. So the MONDAY and TUESDAY are bank holidays on 27 and 28 December.
02:25:28 UTC David
Hello, thank you for contacting eBay Managed Payments my name is David, and I am happy to help you today. For the safety and security of your account please do not provide any personal/sensitive information.
02:25:30 UTC David
I am just reading the notes from your previous chat, please give me a few moments.
02:26:15 UTC enfieldspares
Can you also confirm that by allowing eBay Managed Payments to pay money IN to my account that the terms of that agreement do not allow eBay to take money OUT?

02:29:16 UTC enfieldspares
I note this on the terms: When you are found responsible for a chargeback or other disputed amount as per eBay's policies, we charge a £16.80 dispute fee for each dispute.
02:30:10 UTC enfieldspares
So by accepting eBay Managed Payments am I therefore allowing you to TAKE money from my bank account? Please answer YES or NO.
02:30:15 UTC David
In the terms of the managed payments we are asking our members for permission to debit their bank account only for an occasion where a refunds is needed to be given to a buyer when there isnt enough funds in your eBay account to cover the refund.
02:31:29 UTC enfieldspares
So by accepting eBay Managed Terms I am allowing you to TAKE money from my account without eBay needing to ask for a separate permission to do that before that money is taken?
02:32:07 UTC David
We will inform you if we need to debit the account , we will never just take the funds without first contacting you about it
02:32:57 UTC enfieldspares
But after informing me...do,please answer the question....you can take that money? Yes...or No?
02:33:27 UTC David
You would be agreeing to set up a direct debit with eBay for the purpose of debiting the account for a refund.
02:33:32 UTC David
Yes, we can take the funds
02:33:58 UTC enfieldspares
Well this isn't happening. If you want this then I will close my eBay account.
02:35:05 UTC enfieldspares
I have had no issues with Paypal. Do not try to disguise this eBay Managed Payments as any sort of a benefit to me.
02:35:25 UTC David
I am sorry to see this. To sign up for managed payments, we do need you to agree to this. I know this is different than the way you do this now but this is the way we will have to do it while in managed payments
02:35:32 UTC enfieldspares
It isn't is it. It is only of benefit to eBay and eBay's cash flow.

PLEASE NOTE THIS VERY CAREFULLY:

02:36:32 UTC enfieldspares
But you are asking me for an open ended direct debit...yes or no...with no actual limit on what you can withdraw from my account?
02:38:14 UTC David
We are yes but we will only use that when completely needed, we will only do this if there is a case to use it
 
Last edited:
I have used Ebay since it was introduced in the early noughties and continue to do so both as a seller and buyer.

This is NOT a scam. It only affects people who use Ebay to sell. Buying will not be affected and you can still continue to log in and buy stuff and pay for it with Paypal or Apple Pay or cash on collection or whatever other methods are available.

The change impacts people who sell on Ebay. Prior to this change being rolled out, you listed stuff to sell, it sold and the buyers paid you, normally through Paypal, with the full amount being available to you immediately minus the handling fee that Paypal would charge for the transaction which I think used to be 2.9%. Not sure if this is still the same but I imagine it is similar.

Your ebay account, as a seller, used to be linked to your paypal account and a month later you would get your invoice from Ebay showing charges owed from your seller account, and mine used to be paid automatically from my Paypal account which is obviously linked to my bank account.

This change basically means two main things. Firstly Paypal are no longer involved in the process of sellers receiving their funds from the proceeds of their sales. This is remitted to them directly by Ebay, so you no longer pay the 2.9% handling fee from Paypal. Hooray. Unfortunately, Ebay have increased their commission fee payable on auctions, so instead of paying 10% on the final sale price (incl postage costs) you now pay 12.80%, Booo!!

So basically you are marginally better off as a seller under the new scheme but only just and Ebay hold your account details rather than Paypal which is no issue whatsoever as far as I am concerned as I am a normal thinking person who understands that my data is held by a crap ton of people whether I like it or not and also understands that all banks have to suffer liability of fraud rather than the user, unless obvious fraud or mishandling of account data has occurred by the user.

So basically the upshot is that you save a minute amount by selling under the new regs but you lose out slightly because Ebay will take 2 days to get your realised monies from sales to you, rather than the old days where it would be same day if you wanted.

Much of a muchness. A middleman has been cut out and the bigboy takes an even bigger slice that it had before.

I sell very little on Ebay these days as I feel the costs generally are too high but sometimes you just need the audience size it provides to sell difficult items that are good quality but maybe not in high enough demand to be sold in other arenas with less coverage.

From a selling point of view, it is still a really good market place for me.

I would always sell when there was a 0% fees offer, so they weren't making any money from me.

I get fed up with every f*cker wanting a slice of my hard-earned (after I've paid tax) and not seemingly paying any tax themselves on the profits
 
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