scopes sent back to the states
- Thread starter bobjs
- Start date
munsterlander
Well-Known Member
I had the same queries some time back, if its under warranty your ok they cover all at there end usually, if not under warranty keep the receipts of purchase or repair invoice,Just in case.
You don't pay duty on repairs.
You don't pay duty on repairs.
Hornet 6
Well-Known Member
Bob, find a receipt for it, it's a life time transferable;e warranty, so bought from Joe down the pub is ok.
When posting it back, tell the post office it is a return for repair, show them the receipt.
Leupold should fix and return it free of charge, it will also (should be) be marked warranty repair and return to owner.
When or if Parcel Farce ask for duty explain it is a your already, if they argue ask for the Customs ref number, then phone customs and explain.
That should sort it out ok, a bit of a faff but should only cost you the postage out.
That is the theory, I had to send a Nikon back, and did it just as I have explained, never had to explain anything to customs as it came back without a charge against it.
But it was clearly marked by Nikon as having been returned for a free repair.
Neil.
When posting it back, tell the post office it is a return for repair, show them the receipt.
Leupold should fix and return it free of charge, it will also (should be) be marked warranty repair and return to owner.
When or if Parcel Farce ask for duty explain it is a your already, if they argue ask for the Customs ref number, then phone customs and explain.
That should sort it out ok, a bit of a faff but should only cost you the postage out.
That is the theory, I had to send a Nikon back, and did it just as I have explained, never had to explain anything to customs as it came back without a charge against it.
But it was clearly marked by Nikon as having been returned for a free repair.
Neil.
Hi Bob,
I had to send one of my Leupold scopes back as its wasn't holding zero. I had to pay the postage out there, when it arrived they called me and asked for my credit card details as, if once they had stripped the scope, there was nothing wrong with it I would have had to pay the postage back to the uk.
When they stripped it there was something wrong with it they fixed it and sent it back.
I have to say that throughout Leupold were a pleasure to deal with and kept me informed of what was going on. On th back of the service I recieved I would wholeheartedly recomend them and I intend to buy Leupolds again in the future.
In fact I'm currently after a 6.5-20 x 40mm VXIII if anyone know of one going!
I only wish you got that level when you bought everything in life, especially when you consider, though they ay not be cheap they are far from the most expensive kit out there!
ATB
Jonno
I had to send one of my Leupold scopes back as its wasn't holding zero. I had to pay the postage out there, when it arrived they called me and asked for my credit card details as, if once they had stripped the scope, there was nothing wrong with it I would have had to pay the postage back to the uk.
When they stripped it there was something wrong with it they fixed it and sent it back.
I have to say that throughout Leupold were a pleasure to deal with and kept me informed of what was going on. On th back of the service I recieved I would wholeheartedly recomend them and I intend to buy Leupolds again in the future.
In fact I'm currently after a 6.5-20 x 40mm VXIII if anyone know of one going!
I only wish you got that level when you bought everything in life, especially when you consider, though they ay not be cheap they are far from the most expensive kit out there!
ATB
Jonno
landkeeper
Well-Known Member
pm bob
JabaliHunter
Well-Known Member
Leupold service centres for international (non USA) customers are in Germany and Sweden, so there will be no question of duty anyway as they are in the EU
8x57
Distinguished Member
Yes JabaliHunter they may be but you then have to go through the importers GMK who are a nightmare to deal with. You can say goodbye to your scope for several months if you take that route. They don't send the scopes off immediately but wait up to six weeks so that they have a batch to send off.
JabaliHunter
Well-Known Member
Correct, you should. I didn't.... worked out fine for me:
- LEUPOLD PRODUCT SERVICE – GERMANY
GERATE-SERVICE & MONTAGE
DIPL. ING. HARALD ROS
Coburger Strasse 71
98673 Eisfeld
Germany
Tel: +49 3686 615928
Fax: +49 3686 615929
E-mail: service@harald-ros.de
bobjs
Well-Known Member
thanks guys.
its all in hand now and as im due to be off the road for a time then ill not miss it.
it will no doubt be up for sale when it gets back as i need a scope with FAST eyebell focus as i shoot with both right and left eyes, and the system leupold have is not of use to me, its a shame they don't do this as the glass really surprised me,
ill keep you all updated as its going to GMK, the very same people that sorted my boots out in a matter of a week so i have faith in them, but the shipping system may be what needs looking at by them, but i can't comment as this is the first time i have been in this position.
bob.
its all in hand now and as im due to be off the road for a time then ill not miss it.
it will no doubt be up for sale when it gets back as i need a scope with FAST eyebell focus as i shoot with both right and left eyes, and the system leupold have is not of use to me, its a shame they don't do this as the glass really surprised me,
ill keep you all updated as its going to GMK, the very same people that sorted my boots out in a matter of a week so i have faith in them, but the shipping system may be what needs looking at by them, but i can't comment as this is the first time i have been in this position.
bob.
deerwarden
Well-Known Member
Bob, got fast eyeball focus with all my VX III, definate need for clients with all sorts of eyes, but to be honest most don't adjust it at all, got mine from States while on holiday there so far less than in UK. deerwarden
KEITHKILVO1
Well-Known Member
Hi
Can you explain what you mean by "fast eyeball focus" have never heard of that on scopes before
Hornet 6
Well-Known Member
Fast adjuster scope have a seperate ring on the back of the ocular to adjust reticle focus, those without you have to turn the complete eyebell and then lock it.
Which is a real pain if you have to do it several times each trip out.
Neil.
bobjs
Well-Known Member
View attachment 12702View attachment 12703
the leupold here has a eye bell you unscrew then lock, the Redfiled also made by leupold have a separate ring at the rear that allows you to change the the focus on the eyebell faster and with no fuss, as Neil mentioned below.
presactamundo,
the leupold here has a eye bell you unscrew then lock, the Redfiled also made by leupold have a separate ring at the rear that allows you to change the the focus on the eyebell faster and with no fuss, as Neil mentioned below.
Fast adjuster scope have a separate ring on the back of the ocular to adjust reticule focus, those without you have to turn the complete eyebell and then lock it.
Which is a real pain if you have to do it several times each trip out.
Neil.
presactamundo,
I found GMK really unhelpfull when I had an issue so I sent it straight back to Leupold USA (I didn't know they had a European office) The following is the email I got from Leupold the same day I emailed them:
"Jonathan,
I recommend sending the product in. Service currently requires approximately 2-4 weeks, not including shipping time. When shipping product for warranty or service, please include a note of instruction or what the problem is, return address, phone number and e-mail address. Please record the model and serial number of your product and ship the optic only. Remove any mounts, rings, sunshades or lens covers. It is recommended that you purchase insurance and retain a tracking number to document the arrival of your product. If you need any further assistance please call our technical service department at (503) 526-1400 or (503) 646-9171.
For shipment by UPS or FedEx:
Leupold Product Services
14400 NW Greenbrier Parkway
Beaverton, OR 97006
For shipment by mail:
Leupold Product Services
PO Box 688
Beaverton, OR 97075
Regards,
Chuck"
The guys email address was productspecialist@leupold.com
"Jonathan,
I recommend sending the product in. Service currently requires approximately 2-4 weeks, not including shipping time. When shipping product for warranty or service, please include a note of instruction or what the problem is, return address, phone number and e-mail address. Please record the model and serial number of your product and ship the optic only. Remove any mounts, rings, sunshades or lens covers. It is recommended that you purchase insurance and retain a tracking number to document the arrival of your product. If you need any further assistance please call our technical service department at (503) 526-1400 or (503) 646-9171.
For shipment by UPS or FedEx:
Leupold Product Services
14400 NW Greenbrier Parkway
Beaverton, OR 97006
For shipment by mail:
Leupold Product Services
PO Box 688
Beaverton, OR 97075
Regards,
Chuck"
The guys email address was productspecialist@leupold.com
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