Swarovski - Fabulous service!

libensvolenspotens

Well-Known Member
Gents,

I have to commend Swarovski upon their great service.
I have a pair of Swarovski SLK 8X30 binoculars which I use for stalking.
Recently the knurled knob for adjusting single eye focus had cracked and was lost.
I am off to Africa in October and wwill be taking the binos with me so thought I'd better have them repaired.
I checked out the Swaro website and got their address. I didn't fancy the hassle of posting them to Austria so checked out local dealres.
The Camera Centre in Cardiff was listed so I popped them in there.
I work abroad so was away for a month.
Yesterday I popped in to collect my binoculars.
They were as new! in a box, new covers everything! Well still had my strap which is how I recognised them!
The cost?
Not a penny! Absolutely free!

Many thanks to Swarovski and the Cardiff Camera Centre!

Brilliant!!!!
 
They have always been good to me Swarovski. I have lost a ring of a BT in the grass one day setting them up and a lenses cover off the front of my EL bino rangefinders and they replaced them free of charge.
 
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