Fortis Jacket
- Thread starter 10.9
- Start date
I have dealt with Country Covers (now Fortis) over the past 5 or 6 years have met the owners at various country shoes. As far as I was aware they are not related to any other company but CC/fortis are based in Axminster, Devon and Artkis in Exeter not a million miles apart and some of the stuff does look very similar
Rutland lad
Well-Known Member
Country Covers are changing name to Fortis I believe, and Arctis is their Military/Police side. Same designs and standards basically. Very very good kit.
Thanks, the more I look into this company the more and more horror stories I'm finding, shocking.
Dan Newcombe
Well-Known Member
Horror stories, how so? Never dealt with them but have a jacket and overtrousers and seem warm and tough.
I have an Arktis jacket I use a lot. Last year I needed to replace the zip. As the jacket his an Arktis label inside with their phone number on, I called them, only to be told I would have to deal with CC. So I called CC, who wanted me to go back to Arktis. I got it sorted out in the end and CC kindly carried out the repair FoC. I'm still a bit confused, though!
highland stalker
Well-Known Member
I've got a jacket and four pairs of trousers from Country covers. First two pairs of trousers were so good that I bought another two pairs the next year at the same show. The second lot of trousers literally fell apart within months and the first lot are still going strong. Massive difference in the quality. When I phoned them to speak about getting repairs / replacements they couldn't of cared less. Needless to say they won't be getting anymore business from me.
The jacket was bought at the same time as the first lot of trousers and it is of excellent quality as well but what their current stuff is like I don't know.
The jacket was bought at the same time as the first lot of trousers and it is of excellent quality as well but what their current stuff is like I don't know.
Phoned Arktis about the sale ,and was looking at the kommando jacket. I asked the lady on the phone if the jacket was water proof as I could see no mention of this , after checking she said it WAS NOT water proof, £286 is a wee bit steep for me for a non-waterproof jacket.
I'd agree, but for 40 quid it's got to be worth a try!
i bought the Smock and had it customised with zips in side ect , it doesnt really fit well but wore it th eother weekend and it leaked like a sieve , i returned it they firstly said it was coming in through zips as no flaps on and also tried to tell me i was not telling the truth , they said they tested it and it didnt leak , anyway they put flaps on zips and reproofed it sent it back wore it again last weekend and guess what still leaked , totally unimpressed so ive bought a Nomad and they are brilliant do exaclty what they should ie keep you dry
no more fortis or country covers for me
no more fortis or country covers for me
I've got a jacket from what was country covers and have no complaints. I had it 6mths then wanted some bits changing on it I gave it to them at the shooting show and had it back in 2 wks, I didn't have to pay anything for thefor the customizing or return postage. I've also got some waterproof trousers that leaked after a time, sent them back to them, I don't know what they did to them but they've not leaked since even in the monsoon we've had recently. It seams the customer service is a bit hit and miss but I'd buy from them again as I've found them good to deal with
Have you asked for a refund? If not, please please please please send it back, ask for a full refund, they are in breach of contract, and you should not be out of pocket due to sending faulty goods back by post or courier, people not bothering chasing them up is why this company and others feel they can treat customers in this way.
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