Alpex Pro VS Zulus 4K VS PARD Nightstalker 2.0 - WHICH ONE TO CHOOSE??

[kenbro]

Sounds like exceptional service but, should they not have just issued a new unit to you instead of a repair?
Cheers, Ken.

 

[eds81]

Soooooo.................. this is an interesting one!

First let me say I LOVE the unit, its size, weight profile, controls and layout are far better than any of the other digital scopes I have used. The daylight picture is stunning - so bright, clear and unlike my Alpex; more importantly it is not "flat" The built in LRF is hardly noticeable and it's activation is simple and intuitive as it's on the side focus.

Now to the downside I haven't fired a shot in anger with it yet! The first unit was zero'd at the range, put away in the cabinet but on checking the batteries when I took it out of the cabinet to use in anger for the first time there were yellow splodges visible in the display - like someone had marked-up a photo with a yellow brush. Nothing would make them go away but as they were not in pictures or videos, it was a display issue. Ian at Blackwood Outdoors was outstanding; issue notified to them in the morning, DPD collection advised in the afternoon and the replacement was with me the following day - outstanding service

However, having set that unit up, loaded profiles and getting it ready to got to the range to zero, I realised that whilst WIFI would turn "on" in the display, I couldn't see the SSID on 4 separate devices (3 Apple and one PC) or connect top any WIFI. Another call to Blackwood Outdoors and I spoke to Ian who said leave it with him. Later that day I got a message and a number to contact PARD UK who the following day (yesterday) talked me through various things, before sending me a newer firmware version (V1.1.14) to upload. All credit to Roy in persevering to get the ZIP file though to me Sadly, no improvement!

Later yesterday, Tracy from Pard called me and, having checked details, emailed through a RM Express 24 label to put on the box. It was in the post yesterday at 15:00 and was delivered to Pard this morning at 09:00. Plan was to confirm issue and if proven to send out a pre-checked new one to me, hopefully today

Frankly, I cannot congratulate Ian at Blackwood Outdoors and Pard UK for their exceptional (and sadly all too rare nowadays) customer service

However, this is my first Pard product and my confidence has somewhat been shaken by what's transpired. I cannot wait to try this device out practically as it appears to tick a lot of my boxes but cannot comment yet. @C h r i s is now streets ahead of me having both started down this route at the same time and from what we have discussed, he's loving it.

Stick with HiK after reading this!

 

[eds81]

Update from Tracy: Item inspected, repaired, tested and will be on it's way back to me today.

Staggering service from Pard UK

Until next time!

 

[wytonpjs]

Stick with HiK after reading this!

I'm more than prepared to give Pard the benefit of the doubt - everyone, me included has their off days and sadly, I'm not a veery "lucky" guy as some may know from other posts on here. The picture is stunning and far better than the original Alpex 4K LRF I had and as I said above, its layout, control and clean lines sold it to be. I'm more than happy to give Pard a second chance and will report back in due4 course with my experiences in use from the field. Yes it was a shaky start, but IMHO they deserve a second chance.

 

[wytonpjs]

Sounds like exceptional service but, should they not have just issued a new unit to you instead of a repair?
Cheers, Ken.

And indeed they have Ken - third new (but checked device) just received from Pard UK.

 

[Blackwood Outdoors]

The Night Stalker 4K 2.0 image during the day is very good, very high mag if your into long range shooting.. the display is great too and eye relief is best in class.

 

[Rural Management Services]

Soooooo.................. this is an interesting one!

First let me say I LOVE the unit, its size, weight profile, controls and layout are far better than any of the other digital scopes I have used. The daylight picture is stunning - so bright, clear and unlike my Alpex; more importantly it is not "flat" The built in LRF is hardly noticeable and it's activation is simple and intuitive as it's on the side focus.

Now to the downside I haven't fired a shot in anger with it yet! The first unit was zero'd at the range, put away in the cabinet but on checking the batteries when I took it out of the cabinet to use in anger for the first time there were yellow splodges visible in the display - like someone had marked-up a photo with a yellow brush. Nothing would make them go away but as they were not in pictures or videos, it was a display issue. Ian at Blackwood Outdoors was outstanding; issue notified to them in the morning, DPD collection advised in the afternoon and the replacement was with me the following day - outstanding service

However, having set that unit up, loaded profiles and getting it ready to got to the range to zero, I realised that whilst WIFI would turn "on" in the display, I couldn't see the SSID on 4 separate devices (3 Apple and one PC) or connect top any WIFI. Another call to Blackwood Outdoors and I spoke to Ian who said leave it with him. Later that day I got a message and a number to contact PARD UK who the following day (yesterday) talked me through various things, before sending me a newer firmware version (V1.1.14) to upload. All credit to Roy in persevering to get the ZIP file though to me Sadly, no improvement!

Later yesterday, Tracy from Pard called me and, having checked details, emailed through a RM Express 24 label to put on the box. It was in the post yesterday at 15:00 and was delivered to Pard this morning at 09:00. Plan was to confirm issue and if proven to send out a pre-checked new one to me, hopefully today

Frankly, I cannot congratulate Ian at Blackwood Outdoors and Pard UK for their exceptional (and sadly all too rare nowadays) customer service

However, this is my first Pard product and my confidence has somewhat been shaken by what's transpired. I cannot wait to try this device out practically as it appears to tick a lot of my boxes but cannot comment yet. @C h r i s is now streets ahead of me having both started down this route at the same time and from what we have discussed, he's loving it.

Welcome to Pard ownership. They seem to either work for years without fault or be a total "Friday Afternoon that will do effort". Glad to hear customer service has improved.

I remember going into Sportsman Gun Centre in Exeter once and they were in the process of loading multiple pallets of failed Pards to send off for repair in China or scrap.

Don't get me wrong I like a Pard product the NV007 family A to 4k are very good when built correctly and they have given so much to the night shooting world over the years. The Nightstalker 4k EX is also a superb product, attractive, decent performance and nicely packaged. If it had Alpex 4K dusk performance it would be a crowd pleaser.

My money is also on Pard bringing out the first 5K digital device as they do like to push the innovations.