Conquest failure

[palo]

I have two mates who have both had the same type of failure as yours with their conquest scopes. They returned them to the dealer that they bought them from in the USA who then got them repaired under warranty.

 

[bewsher500]

But us dealers won't ship back to uk

 

[hybridfiat]

I'd be concerned about a gap between bell and barrel of less than or even equal to 1mm. The barrel whip can be dramatic as evidenced by videos of sporting rifles firing. Any scope subjected to direct battering could fail. I'd get higher mounts before putting it back.

 

[Akeld]

Just to eliminate everything, although it does sound like its the scope, have you let anyone else shoot the rifle and were the results the same.

As for the scope flex slow motion video,

 

[Mick9abf]

I had the exact same issues described with a conquest with turrets a few years ago on a .308, gave up in the end after trying various remedies and went through a heap of ammunition doing so.

The problem didn't manifest itself immediately as it zero'd, or rather appeared to ok. Went out and missed a stag, which was a sitter and thought 'well it happens'. Then missed another and began to think something wasn't right.

Took a mate to the target with me who had a try to make sure it wasn't just me, we swapped scopes with a spare one he had while at the target and problem solved. Ended up taking the scope back to where I got it from and vowed never to touch a conquest again.

 

[palo]

But us dealers won't ship back to uk

They were bought from Discount Rifle Scopes, Binoculars - The Optic Zone | Free Shipping on Qualified Orders! and they shipped them back no problem.

 

[bewsher500]

Just to eliminate everything, although it does sound like its the scope, have you let anyone else shoot the rifle and were the results the same.

As for the scope flex slow motion video,

Thats a mount flex as much as anything else
famously poor design

no-one here to shoot it
not concerned about sudden inability to shoot

groups have gone from 1" to 8"!
even ****ed I can do better than that

beginning to wonder if it has been gradually getting worse with every shot
will be stripped off and replaced tomorrow
substitute scope to prove rifle shoot
Conquest going on the .22 to prove it doesn't without having to use 80gr of powder each pop!

 

[NoIDeer]

Have you checked the action screws are tight, had similar problem to this and eventually found the screws loose-ish. After tightening the problem has gone away.

 

[rick6point5]

Is the Brake the new one you just had delivered? maybe there is an issue here, best to use back up and swap scope to double check when back.

 

[bewsher500]

So I am now beginning to understand why people don't by US only products!

tried to ring Zeiss UK, was let listening to most annoying music for 11 minutes before I lost the will to live and hung up
rand Zeiss US and was asked to leave a message for the only Repairs specialist who works there who was out this afternoon!
spoke to customer services who tell me that not even Zeiss Germany will look at Conquest models!

worse than that....
if I ship it direct to Zeiss from the UK she tells me they won't accept it
if I ship it to someone I know in the US, they will then have to ship it nationally
but they can't ship it back to me...because, and I quote... " it's the law sir!"

when I pointed out the Leupold, Nightforce, Burris, Weaver, Etc all have no problem shipping stuff internationally......it all went a bit quiet....


so, tomorrow is a new day to see where I can send this chocolate tube!

 

[762Scot]

Best of luck with the scope. Frustrating to say the least.
I thought I read on the forum about a guy that services and repairs optics and scopes here in the UK, might be worth a search. That may be your next option if you dont get any joy from Zeiss. You would have to pay but at least you could get the scope working again.
Let us know how you get on.

 

[takbok]

Best get in touch with the German customer service, just to be sure they can't help. I dealt with Minox in Germany recently and they were very helpful when I didn't even get a reply from their UK office.

 

[JMS906]

Hi
Seem to recall earlier post in 2014 suggesting it may be possible to send it to Germany for repair - would be worth investigating before fretting over sending to US a

Zeiss in the US won't repair it. They say they have no spares, it is a discontinued model. My friend in the US has a defective Conquest, and this is what they have told him. They offered him a replacement (now lower priced) model saying it is optically equivalent.

-JMS

 

[bewsher500]

Zeiss in the US won't repair it. They say they have no spares, it is a discontinued model. My friend in the US has a defective Conquest, and this is what they have told him. They offered him a replacement (now lower priced) model saying it is optically equivalent.

-JMS

this is a brand new scope!!
what model are you referring to?
you saying they no longer make the Conquest and as a result don't carry spares?
I find that very odd

most manufacturers have spares for models going back 50 years
I will be fecking furious if that is the case.

should never have sold the one I had!

 

[Loki]

Zeiss in the US won't repair it. They say they have no spares, it is a discontinued model. My friend in the US has a defective Conquest, and this is what they have told him. They offered him a replacement (now lower priced) model saying it is optically equivalent.

-JMS

Hi
Interesting and curious - 2 of my Conquest were registered for warranty purposes Jan last year, and 2 more details forwarded through Zeiss Germany in the last few weeks. Even if now discontinued spares are usually kept for some time.
I will seek clarification from my Zeiss contact in Germany (and in the US) to establish, should the need arise, what the situation is.
L

 

[VIGILAIRE]

Shame you are not going to Jagd & Hund next week, large Zeiss presence and tbh I'm sure they would help. If you want me to speak to them in person and get the ball rolling for you let me know.

 

[bewsher500]

Zeiss US - "we can repair it but you can't send it to us, we can't send it back to you and it won't be covered by our warranty as it is owned by someone outside the US"!

Zeiss Germany - "please speak to Zeiss UK they will be able to help you, here is the name and number"

Zeiss UK - "No we can't help, we couldn't fix it even if we wanted to as all the parts are US only, please send it direct to the US, we could send it for you but it will cost £80 and then Zeiss US will only ship it to the US dealer it was originally bought from"


so...the long and the short of it is I need to find someone in the US who is willing to receive this, claim it is their own, send it to zeiss for repair under warranty and then receive it back and send it on to me

Last Zeiss (US made or otherwise) I buy
waste of time

only consolation is the guys in the UK and German office have been very helpful despite not actually knowing the difference between legal vs. corporate restrictions.

THERE IS NO LAW THAT STOPS A COMPANY SENDING A SCOPE BACK TO ITS BLOODY OWNER!!

 

[VIGILAIRE]

I am sure if you drew both Zeiss UK and Zeiss Germany's attention to this thread on the SD forum it might spur them into action as the last thing they want is the reputation of their compny and products being trashed.

 

[Hornet 6]

W are learning nothing new here, Zeiss never intended to sell them in the UK so have no support for them.
Zeiss USA is just hiding behind the legal nonsense about posting a possibly restricted item out if their country.
This is the way it has been since the very first Conquests found there way over here by means of personal imports.
It seems this is the risk you take if you want a basement level Zeiss.

Neil.

 

[762Scot]

bewsher500,
It may be worthwhile talking to Gregor at Macleod of Tain. Perhaps he has some experience with this issue. He may also be able to get someone to take action for you. Or as I mentioned see if you can get it repaired by a private optics repairer over here.