A trip to a swedish gunshop sounds worth whileThe owner of the ground I hunt on is looking to buy a new shotgun. So Thursday we are heading to, Torsbo Handels to have a moist moment or two looking through what they have in stock. They say they have 8000 guns in stock. Friday we're heading down to Lund to peruse another gun shop ,hopefully with more moist moments. Oh, happy days.
Then some get the knowledge from the shop assistant only to then walk out of the shop and buy the item online because it is a few pounds cheaper.I have a friend who has spent many years running a gun shop; his take is somewhat different. He says that many customers have no fixed ideas of what they require, especially when it comes to rifles and thermal gear. He says he is more than happy to spend time advising and sometimes that can be very time-consuming and doesn't (understandably) always result in a sale.
He thinks because the vast majority are passionate hobby shooters as opposed to professionals, who generally know exactly what they want, they are more than happy to spend a lot of time sorting out what they want. This in turn takes up much of the shop assistants' time and keeps others waiting, which can lead to frustration.
I will only go to one gun shop as long as they are within driving distance. That is Forest Lodge Guns in Wragby. Their service is excellent; that have great stock; and they are usually cheaper than any online prices I see. Incidentally, they are a Tikka premium dealer so may be able to help you out. What they are not, is the most tech savvy. If you message them via FB they usually get back in a day or so. The best option is to pick up the phone 01673 858554Woe betide me to throw in a social hand grenade…… however I run a customer facing business and I have to make sure my customer service/ satisfaction is top notch or I wont get any work.
However, I feel that a large amount (NOT ALL) of gun shops this doesn't seem to be the main focus.
I’ve had varying examples of this, from gunsmiths taking three times as long to do works (simple service on a shotgun and a stock pad fitting) to even when I did get it back only half the job being done
Buying from a website online and the owner just simply not returning emails, messages, calls, voice mails or carrier pigeons.
Another gun-shop point blank lied to a close friend about sending a scope off for repair, only admitted that he hadn't, once the manufacturer was called and they said they had never received it.
Lastly, I’m in the market for a Tikka or Rem 700 .308 I must have messaged no less than 10 gun shops on gunstar & guntrader only 1 has responded.
All of the above are separate establishments.
I see a lot of gun shops closing up shop and my view is, is there any surprise with the quality of service. It might be me who is inherently unlucky.
Be interested to hear your replies
i'm not convinced that would work , some people have terrible experiences with a gunshop while others swear by themWhat about a register of known goodun's, then, those that people are happy to do repeat business with?
Maybe include gunsmiths as well.........it would be really useful for anyone starting out to get good advice.
D.
The problem is that it is human nature that people will be more likely to post negative reviews, or surprisingly positive reviews, but not to post for service in the range between adequate and as good as you might expect, which hopefully is the large majority of transactions. You're not going to have a real baseline or a very fair directory unless you either compel everyone to review every visit, or the dealer to be able to post the number of transactions. Clearly 10 complaints is much worse about a business with 500 transactions, than one with 200,000 transactions. I wonder whether a misleading or inaccurate baseline is much help. Regardless, there are already several sets of reviews and ratings for gunshops anyway - most obviously on google.Tackb said "I'm not convinced that would work , some people have terrible experiences with a gunshop while others swear by them"
I agree with that...I've stood in a famous gunshop/gunsmiths for nearly half an hour with a guy munching a sandwich watching me through a glass partition.....I left when I saw him wiping his mouth and getting off his chair.
Just for balance, I've heard glowing reports about the same place among some serious shooters.
I think feedback/reviews would still be useful. It would be a baseline, and people could make up their own mind after that first visit.
D
Would that be a shop a long way north of the border as I don't rate them that much but a lot swear by themTackb said "I'm not convinced that would work , some people have terrible experiences with a gunshop while others swear by them"
I agree with that...I've stood in a famous gunshop/gunsmiths for nearly half an hour with a guy munching a sandwich watching me through a glass partition.....I left when I saw him wiping his mouth and getting off his chair.
Just for balance, I've heard glowing reports about the same place among some serious shooters.
I think feedback/reviews would still be useful. It would be a baseline, and people could make up their own mind after that first visit.
D