Were they not taken over by a czech billionaire.Quite possibly/probably unrelated to this but have always found royal mail very reliable in the past, however, recently not so much, tracked services taking longer than expected, couple of second class items taken upwards of a week recently.
Something just seems to be slipping with them, would normally try and use them by default to send anything but now, not so much.
That does seem to ring a bell now you mention it actually.Were they not taken over by a czech billionaire.
Yes that’s right, just checked, taken over at the back end of last year..Were they not taken over by a czech billionaire.
Echoes of The Horizon scandal!!!!!The Post Office and computer systems. Not a match made in heaven.
So I purchased an item from a member on here, he posted it for me with Tracked 24 service, and dropped it off at the post office before 8AM, and still didn’t arrive the following day.I ordered an item by 13.00 on Weds, which was sent using Parcelforce 24 hr signed for, so I expected it some time yesterday, and received an email and text confirming that this was correct.
Yesterday am, the tracking number also confirmed that "we have your parcel and it's at your distribution hub being prepared for delivery"
No sign of the parcel yesterday. This mornings check of the tracking number indicated that they had tried to deliver it, but were unable to get a signature, so left a card and took it back to the hub.
There was no card left.........and an attempt to contact them by phone to "Speak to an agent" resulted in a recorded message with 4 options, none of which allowed me to speak to an agent.
I decided to request a re-delivery to the same address using the usual crap of "answering clearly and distinctly", and "use your keypad to enter the number followed by a hash"
I'm not holding my breath.....
D
That’s interesting, as I’ve suspected for a while now that the same thing was happening here, quite often letters arrive which are dated quite a number of days before receiving.Here our postman freely admits they don't deliver daily anymore but every 3 days .
They even deliver for Evri that used to be that Herpes firm.
Help us all when the new owner has finished his cost cutting.
We have a parcelforce driver that delivers locally I say deliver with reservations unless he can throw it doing 70 miles an hour through the village you have no chance of receiving an item.I ordered an item by 13.00 on Weds, which was sent using Parcelforce 24 hr signed for, so I expected it some time yesterday, and received an email and text confirming that this was correct.
Yesterday am, the tracking number also confirmed that "we have your parcel and it's at your distribution hub being prepared for delivery"
No sign of the parcel yesterday. This mornings check of the tracking number indicated that they had tried to deliver it, but were unable to get a signature, so left a card and took it back to the hub.
There was no card left.........and an attempt to contact them by phone to "Speak to an agent" resulted in a recorded message with 4 options, none of which allowed me to speak to an agent.
I decided to request a re-delivery to the same address using the usual crap of "answering clearly and distinctly", and "use your keypad to enter the number followed by a hash"
I'm not holding my breath.....
D
The postmistress said her till was shut and she was unable to open it. Rural Aberdeenshire. Another technical f**k up.Went up to Yate PO this afternoon. It was shut note on door stated technical issues. Same story at Coalpit heath PO. I was told PO counter down nationwide.
Downdetector shows massive spike in reports of services being down.
Has the PO been hacked?
D