I bought a pair of Swaro 10x42 EL binoculars 9 years ago. They have been dragged through Devon forests and bogs and survived perhaps half a dozen safaris to Africa in that time.
Wear-and-tear was inevitable. And mine had two issues: rubber armour had gone through on the thumb area and Kalahari sand had found its way into the focussing gearing. [gritty and stiff to focus, but glass still as good as first use]
The optics suit my eyes in a way that neither Leica nor Vortex match, so I determined to invest in having these bins restored. They are keepers.
Well...I was blown away. Swarovski Optik have fettled my high-mileage bins back to new condition for...nowt! Absolutely Free Of Charge. That is a proper warranty.
It took about a month to go to Austria and come back, but it was worth the wait.

Wear-and-tear was inevitable. And mine had two issues: rubber armour had gone through on the thumb area and Kalahari sand had found its way into the focussing gearing. [gritty and stiff to focus, but glass still as good as first use]
The optics suit my eyes in a way that neither Leica nor Vortex match, so I determined to invest in having these bins restored. They are keepers.
Well...I was blown away. Swarovski Optik have fettled my high-mileage bins back to new condition for...nowt! Absolutely Free Of Charge. That is a proper warranty.
It took about a month to go to Austria and come back, but it was worth the wait.

