We stock primarily Harkila, Seeland, Jagdhund, Xjagt and also Jack Pyke. We have been selling Jack Pyke for over 10 years and in our experience on the shop floor if we do our job right then no problems. One of our customers who is one of the farmers on the Woburn Estate has the Hunters set now for must be well over 9 years. He brought it back in for a quick Tech Wash a few years back. The crotch on the trousers has gone as he wears them on his quadbike, a few pulls here and there and not much else wrong with it.
On of the biggest causes of customer complaint is that they where not advised about the suitablity of the product, nor what the aftercare regime is, so when everything goes wrong, the customer is of course left annoyed and dissapointed.
The internest is here to stay and online shopping is a blessing and a curse. Please take our advise on this....Pick up the phone or email before you buy and ask the seller about the product, what is is for and how to look after it! Or even better if possible, speak to your local retailer, do they stock it and ask them to stock it or see if they can get it in for you.
We need to demand better service on line that just a cheaper price. Cheaper prices come with a cost and that cost is the service ellement that is critical when making a big purchase.
We offer all of this and free aftercare product for the item purhased. Whether it is a tech wash sachet or a free tin of polish or mink oil.
Remember we are open 7 days for a call and at now at Milton Keynes, Stacey Bushes behind Screwfix and we internet price match as standard if you find a better price.
All the best
Andrew
Rugged Tough Work Clothing, Country Clothing and Tactical
Stacey Bushes Trade Centre
Behind Screwfix
MK12 6HS