Paperless Firearms Licensing Process - Impact on older applicants.

Foxyboy43

Well-Known Member
This might interest some members who perhaps like me consider that a solely paperless IT-based process for all aspects of firearms licensing disadvantages those with no IT skills or access to a computer - in this particular case those over 60. This should be seen against a recent survey which showed that one third of said GB 60-plus people fall into this category - a figure which is highly likely to be exceeded in Northern Ireland.
The following is PSNI’s response to my FoI request which I attach without comment - other than it seems to me that PSNI is hiding behind Legal Professional “Privilige (LPP)….
Subject:
FOI/15887
Firearms and Explosives
PSNI Firearms Licencing
Firearms Applications and Certificates
Request and Answer:
Your request for information has now been considered. In respect of Section 1(1)(a) of the Act we
can confirm that the Police Service of Northern Ireland does hold information to which your request
relates and some of this is being provided to you.
We further consider that some of the information you seek is exempt by virtue of Section 42(1) of
FOIA and have detailed our rationale as to why this exemption applies.
We have also provided you with links to guidance issued by the Information Commissioner's Office
which we have followed in responding to your request.
Q u e s t i o n 1
In the initial Investment Appraisal for the move to the online system what steps did PSNI take to
identify the number of existing (or likely future - say 5 year period) certificate holders who would fall
into this IT illiterate/inaccessible category;
A n s w e r 1
To deal with the transition to move from a paper-based process the following steps were taken:
• Education was provided to key stakeholders within the shooting community by way of regular
updates of the forthcoming changes;
• Roadshows were held in venues throughout Northern Ireland, in advance of go live, which members
of the public could attend
to see a demonstration of the new online application system;
• Laptops were provided by PSNI to Firearms Dealers in NI so they could assist members of the
public to submit their applications;
• Local Firearms Enquiry officers, based throughout NI, were trained in the system so they could also
assist applicants;
• A dual system (paper-based or online) was offered for the first 18 months after the initial transition.
Q u e s t i o n 2
What was the total number of 65 years old and older FAC holders identified both (then) current and
anticipated (again in the 5 year future);
A n s w e r 2
Please find attached PDF in response to the above.
Question 3
In light of that information did PSNI consider at that stage whether, either intentionally or otherwise,
the move to a ”paperless“ IT System could/would create a breach or breaches of the then prevailing
(and current) Age Discrimination legislation; and
Answer 3
You have sought information which is considered to attract Legal Professional Privilege (‘LPP’). LPP
protects confidential communications between a lawyer and client. Section 42 of the FOIA provides
an exemption for information protected by LPP. The concept of LPP protects the confidentiality of
communications between a lawyer and client. This helps to ensure complete fairness in legal
proceedings.
In Bellamy v the Information Commissioner and the Secretary of State for Trade and Industry
(EA/2005/0023, 4 April 2006) the Information Tribunal described LPP as:
“a set of rules or principles which are designed to protect the confidentiality of legal or legally related
communications and exchanges between the client and his, her or its lawyers, as well as exchanges
which contain or refer to legal advice which might be imparted to the client, and even exchanges
between the clients and [third] parties if such communications or exchanges come into being for the
purposes of preparing for litigation”
In the Bellamy decision, the Tribunal acknowledged that there are two types of privilege within the
concept of LPP:
 Litigation privilege; and
 Advice privilege.
Litigation privilege applies to confidential communications made for the purpose of providing or
obtaining legal advice about proposed or contemplated litigation. Litigation privilege can apply to a
wide variety of information, including advice, correspondence, notes, evidence or reports. Advice
privilege applies where no litigation is in progress or contemplated. It covers confidential
communications between the client and lawyer, made for the dominant (main) purpose of seeking or
giving legal advice.
In this case PSNI considers the information you have requested is covered by both litigation and
advice privilege. As a result section 42 (1) of the FOIA is engaged. Section 42 (1) states:
(1) Information in respect of which a claim to legal professional privilege or, in Scotland, to
confidentiality of communications could be maintained in legal proceedings is exempt information.
.The full text of exemptions can be found at www.legislation.gov.uk and further guidance on how they
operate can be located on the Information Commissioners Office website www.ico.org.uk. PSNI has
also followed the Information Commissioner’s Office guidance on LPP which is available on their
website at the following link:
organisations/documents/1208/legal professional privilege exemption s42.pdf
Section 42 (1) – Legal professional privilege
Section 42 is a class based exemption which carries a public interest test. This means that
information has to fall within the class protected by the exemption for it to be engaged. In this
instance there are communications between PSNI and its legal advisors within the information you
are requesting. The public interest considerations that PSNI considered included:
Factors favouring release - Section 42
Providing information covered by legal professional privilege to the public could increase
transparency for the public on the decision making processes of PSNI.
Factors against release - Section 42
The material requested includes communications to which legal advices have been sought. The
PSNI’s ability to consider that advice and to determine its position could be compromised if this
information were to be released. There is a high public interest in the ability for PSNI to seek legal
advice freely and frankly in relation to an ongoing issue is imperative and PSNI sought that advice in
confidence with the expectation it would not be further disclosed.
Balancing Test/Decision
PSNI has considered the public interest factors above, and taking all of the circumstances of this
request into account considers that the balance of the public interest test favours withholding of the
information in this instance.
Question 4
If the then PSNI consideration determined that a breach may occur what factors influenced PSNI’s
decision to introduce the current paperless system?
Answer 4
PSNI did not consider it as a breach.”

Comments (at least printable) are welcome…..
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Not a surprise that they invoke legal privilege, do the way to get you the information you want is to steer clear of asking what advice they were given. Better to ask how they justify the actions taken. You could also question how they intend to avoid discriminating against older people who you can show are statistically more likely to be disadvantaged by particular policy decisions - this is indirect discrimination and therefore potentially illegal. You might find other groups marginalised by a process that is wholly online and has to be completed in one go and can’t be saved. Those with ADHD might struggle for example. Well done for asking the question. I’m over 60, reasonably adept with IT but still needed a good lie down after the process! (Actually, I took my gun for a walk, which is just as good - better probably). Online would work if it was like the passport application process where the benefits outweigh the cons and there is still a paper alternative.
 
Posting on social media about a foi request on paperless licencing and how it will affect you and people your age has a lovely irony to it.

Bring it on, especially a paperless licence.
I will say the police need to learn how to create a usable system, the system I used on my last renewal smacked of obfuscation.

NoIDeer, aged 60 and a bit.

Ps, our generation and before invented computers.
 
From a process design perspective, the mistake they have made is to try and replicate the paper system online. Design it from scratch, including referencing information they already have about you and they would get something fit for purpose. I still think it’s strange they ask you for information they already hold in other systems or even their own. Like sending me a form to my home address asking me to fill in my home address…😳
 
Why would current over-60s be disadvantaged?
Computers would have been around for the majority of their working lives, both at home & in the workplace. We can’t halt progress just because some people have failed to keep up.
I agree with you. I know many many people in their 70s and 80s that use smart phones and computers every day. Half the guys I shoot with are over 60 and most of them choose the digital / smart phone option for their hunting licence instead of the physical card.
as you say most of them grew up with computers at home and in the workplace
 
Why would current over-60s be disadvantaged?
Computers would have been around for the majority of their working lives, both at home & in the workplace. We can’t halt progress just because some people have failed to keep up.
There speaks a typical "I'm alright Jack", Sod anybody who is IT illiterate and not able to "Keep up". No wonder he hides his.profile. Progress my arse, the systems adopted by the Police are at best the opposite. Not everybody has computer literacy. Not terribly useful in most rural occupations or practical hands on trades.
At 83 I'm lucky to have picked a.little knowledge up but I could name a lot of folk younger than me who haven't had that chance. Folk like you raise my temper to boiling point. Another bang on the I button for an inconsiderate omodon.
 
I know plenty of friends (including me) in thier forties/fifties that use all this tech but aren't fully competent. A good example would be taling an ID photo on your phone transferring it to the laptop, resizing it to a size compatible with emailing then attaching it. Sounds simple but has me pulling my hair out sometimes.
 
Not a surprise that they invoke legal privilege, do the way to get you the information you want is to steer clear of asking what advice they were given. Better to ask how they justify the actions taken. You could also question how they intend to avoid discriminating against older people who you can show are statistically more likely to be disadvantaged by particular policy decisions - this is indirect discrimination and therefore potentially illegal. You might find other groups marginalised by a process that is wholly online and has to be completed in one go and can’t be saved. Those with ADHD might struggle for example. Well done for asking the question. I’m over 60, reasonably adept with IT but still needed a good lie down after the process! (Actually, I took my gun for a walk, which is just as good - better probably). Online would work if it was like the passport application process where the benefits outweigh the cons and there is still a paper alternative.
Food for thought, thank you.
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I know people who are pretty much completely computer illiterate. Mostly older people but not all.

End of the day it's only done to make their life easier so they don't have to handle paper and manually enter the data on to a computer.
 
End of the day it's only done to make their life easier so they don't have to handle paper and manually enter the data on to a computer.

Which in turn makes things a lot more efficient as it removes unnecessary processes, as well as removing the opportunity for user error when data would have previously been entered at the Police’s end. I’d rather my FEO was able to spend their time efficiently rather than needlessly doing data entry.
 
police need to learn how to create a usable system, the system I used on my last renewal smacked of obfuscation

And it needs to be fully joined up: whereas FAC renewal online has been possible in recent times [if lumpy] Explosives cert was not. So to renew both remained part online + part paper which is lumpy for FAC holder and FLD alike.



digital transition can be a good thing so long as it's done by a private company.

Agree that the U.K. government track record for IT is exceptionally poor [various NHS follies spring to mind. A recent one for the highlight reel was the notion that track-n-trace could fit on an MS spreadsheet]. However, outsourcing to Palantir/Oracle/other will mean your data is being shared beyond sovereign control. I am sure that the wording will declare that it is only meta data]



I know people who are pretty much completely computer illiterate. Mostly older people but not all. End of the day it's only done to make their life easier so they don't have to handle paper

Disagree. Older folk have used a pen and paper all their life. That is a familiar and repeatable experience. It is easy to part complete a paper form...take a nap...finish later. A simple and intuitive online renewal [that was pre-populated with the personal data and firearms details already known to the state and which you can start and stop and save part completed] could work. But that does not seem to be what was rolled out according to feedback I have had from those who have done it.
 
i would view it as natural progression, not really any different to the social norm being an expectation of literacy
Of course it is natural progression but what is unnatural is imposing (without any options e.g. continuing with paper for say 10 years) it on a straight third of the population over 60 who are not in possession of IT literacy…
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The police cannot force you to apply online. I think it was a BASC article highlighted this and said they should still provide paper applications upon request because some people do not have access to a computer.
 
Of course it is natural progression but what is unnatural is imposing (without any options e.g. continuing with paper for say 10 years) it on a straight third of the population over 60 who are not in possession of IT literacy…
🦊🦊
its not a third of the population, my inlaws are 70 and use computers and smart phones, anybody on here and most still in work over 60 will understand.
i would think the number is very small, and if they waited 10 yeats they would still be left behind.
never too old to learn
 
25 years ago a couple in their late 70's used a computer to contact their daughter in abu dhabi, they had the motivation to learn how to use a PC.

Some are illiterate, what system will suit them?

Paper records are declining across all areas of our lives.
 
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