Delta Optics Warranty

[ksb]

Morning all. just checking if anyone has had first hand experience with Delta Optics Warranty process. I have a Delta Javelin that stops tracking once it is dialed past 6Mils. scope was returned to the dealer and they have sent it off to what appears to be a swedish company for testing. I would be keen to hear if others have had issues with tracking and what was your experience of getting the scope repaired.

Keith

 

[zerovarm]

Hi Keith. Not tracking related but sent one of my 4-24 Titaniums off via Elite Optical for a new objective lens as the coatings were flaking. It went to Poland and took nearly 7 months to be returned. Yours sounds like it will be a warranty repair all being well.

 

[Malxwal]

My experience was a chipped objective lens in a Stryker, which cost in excess of £300 and was away for three months. I had no warranty, as not original purchaser. I believe that still may be the case, non transferable warranty?

 

[ksb]

Thanks for the replies. Sounds like the turn around time is going to be long.

Keith

 

[trickie]

Not quite on thread, however.
I own an IOR, I recently had a conversation with the UK importers (Optic Warehouse parent company). The advised that the turn round time for IOR was months.

 

[Dr. Strangelove]

Thanks for the replies. Sounds like the turn around time is going to be long.

Keith

Did this get sorted in the end, Keith?

 

[ksb]

Did this get sorted in the end, Keith?

Some what of a coincidence the scope arrived back yesterday . Haven’t used it at this stage

 

[Dr. Strangelove]

Some what of a coincidence the scope arrived back yesterday . Haven’t used it at this stage

That’s not too bad overall I guess. Do you know if they fixed the scope or replaced it?

Separate question - do you have the full elevation range available to you when using the zero stop? Or is it limited to a certain amount? Thanks!