I was just wondering, with the delays with so many firearms applications, whether there are any solicitors on here (I know, probably better to ask BASC legal team) who would know if we count as consumers for this and thus have consumer rights?
If forces argue they're fulfilling a public service then surely they undermine the case for charging and fee increases as these should be funded from taxation, conversely if they're providing a private service then surely we're consumers?
Essentially, we are paying for a service which is not being delivered in a timely manner and there's variable service across the country. Is there anything in consumer rights law which could be used to make constabularies sit up and resource their departments properly?
What about getting at least a partial fee refund because of the lack of timely service? This seems appropriate given the recent increase in fees.
I know this is probably all undone by something simple which I'm in ignorance of but if anyone could tell me what that is I'd be grateful.
If forces argue they're fulfilling a public service then surely they undermine the case for charging and fee increases as these should be funded from taxation, conversely if they're providing a private service then surely we're consumers?
Essentially, we are paying for a service which is not being delivered in a timely manner and there's variable service across the country. Is there anything in consumer rights law which could be used to make constabularies sit up and resource their departments properly?
What about getting at least a partial fee refund because of the lack of timely service? This seems appropriate given the recent increase in fees.
I know this is probably all undone by something simple which I'm in ignorance of but if anyone could tell me what that is I'd be grateful.