How to avoid having an unpleasant spanking from a main dealership...

enfieldspares

Well-Known Member
You kinky beasts! It's not that sort of thing at all...but it is I hope of use to some.

In Birmingham yesterday to take the "ex" to visit Winterbourne House and Gardens which is well worth a go. Then off to Ladypool Road to drop in on her friend's Afro-Caribbean hairdressing salon. And finally home...or at least until just about down near the Birmingham City ground in the 5pm rush hour when the rear tyre went "pop".

Ha! No problem. Drive fifty yards to a safe place. That'll soon be changed. Get the spare out which is all well, good and inflated. But even if not I find the footpump I always carry. Get the jack out, the wheel brace out and look for the wheel locking nut.

Except it isn't in the usual place in its yellow bag hanging from the gearstick. Nor in the glovebox. Nor after taking everything out of the car is it under the seats, in the door wells, in the boot, or on the floor.

Either I've put it somewhere out of the car or the garage that last serviced the car haven't put it back. The air is blue by this time. As if I can't unlock the locking nut I can't fit the spare. No problem. I'll nip over the road and get some Tyreweld. That's sort it enough to get home.

Except it doesn't. The damage is such that the foam blows out like Father Christmas's white beard. So by this time it is well after 8pm by the time I call time on that. A call to Mazda Assist gives a quote to come out of £300.

So I make the car secure, take the Sat Nav and other thievables out and leave it and myself and the "ex" go and enjoy a meal at New Street Station and then get the train home.

Next morning get the train to New Street and a coffee on arrival at 8.45am whilst calling a Birmingham Mazda dealer and get quoted (if I get the car to them) £80 to undo the one locking nut on the one wheel to then replace the tyre at again a ridiculous figure.

I also ask how much to replace the other locking nuts with non-locking nuts. That'll be £100 for the three plus one nuts. And they can't do the work today but tomorrow afternoon "if they can fit it in". So call a Birmingham Kwik Fit. They quote £100 to undo the one locking wheel nut. Again if I get the car to them.

Get a taxi from New Street to the car and arrive at a little before 10.00am. Notice a now open (as it is by now after 10.00am) independent tyre fitting garage just a safe distance to get the car from where it is to there. Ask how much to remove the locking nut. £35 plus VAT for all four nuts. Which they haven't got but can get tomorrow. But luckily another independent business a small motor factor is a hundred yards away. And whilst they haven't got the nuts on the shelf they can get them for the afternoon at £14 plus VAT.

So I leave the at thus garage and get the bus into the city centre to await the 'phone call from the motor factor that the nuts have arrived. Which they do at 1.45pm.

So back to the garage via the motor factor...nuts in had...get they change the tyre and whilst at it the three other locking nuts with standard nuts. And all done by 3.00pm and away home

So the point of the tale is twofold.

1) Do regularly check you have your locking nut key in your car and...more to the point in 2024 this...

2) Do you really need locking nuts anyway on your car if factory alloy wheels are now standard on all cars of your make and model unlike back in the day when steel wheels were standard and there was a genuine market for stolen factory alloy wheels? This is after all 2024 not 1964 or 1974 and used alloy wheels on eBay make nothing.

So I hope it helps others avoid the PITA of only finding out that your locking key isn't in your car when you need it and...even if it is do you really need locking nuts on your wheels anyway and finally (although not in my case yesterday) is your spare inflated and if not do you have a pump to inflate it?

Total bill including the replacement tyre, all four locking nuts removed and replaced with standard nuts was £115 plus VAT and by God's Grace all I needed was immediately around and about. Heaven help if it had been on the motorway and the car had needed to be trailered or towed off.
 
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Ouch! Glad you finally got sorted, even if it was a headache. First thing I do with any new (to me, anyway) car now is to throw the lock studs or nuts (and that stupid bloody socket) in the bin and replace them with standard ones. As you say, the days of wheel theft being a lucrative pastime are thankfully in the past.
 
Forgot to add to...

"Birmingham Mazda dealer and get quoted (if I get the car to them) £80 to undo the one locking nut on the one wheel to then replace the tyre at again a ridiculous figure"

...and that a replacement locking nut key to replace my missing one would be £50 and that it'd take a week to get it in stock if I ordered it that morning.

So that's when I asked how much if they just replaced all the locking nuts and was told that four standard nuts would be that £100 for the four.
 
I used to have my Zaffy serviced by a well known independent in Yate who has a very big recovery operation. It's named after a queen.
Went to get the front tyres changed. Locking nut was so tight it sheared the nut off.
Vauxhall wanted a fortune to supply a new locking nut socket.
Bit the bullet drilled the nuts and used a chisel to loosen them and off they came.
Other nuts were so tight that I put a socket on them and needed a bit of scaffold tube on the bar to free them.
Cynical me thinks nuts deliberately over tighten so more call out buisness.
Needless to say cars not serviced there any more.
Always ask and check after car service where locking wheel but is.
D
 
Ditto #4 and Cyres -

Neighbour needed to remove wheel on Audi A4, locking wheel nut overtorqued so sheared........ after much expleteives had to drill out.
Tried remaining 3 wheels should need arise - same. All now drilled out and replaced with correct torque.

Dont need a drama in late/early hours in middle of nowhere.

L
 
I have given up with locking wheel nuts due to a similar event (and and also fancy “locking” valve covers) - it’s no longer the issue it was in the 80’s and virtually every car now has alloys. The locking valves covers was to hinder the Bristol activists who revel in deflating 4x4 tyres but dissimilar metal corrosion caused me to sheer a valve stem just before I was about to drive to Scotland to stalk for a week FFS!

Recognising the “4 weddings and a funeral issues” these cause and the fact that Sod’s Law dictates that it will happen at the most inconvenient time, I bought a set of hammer-on removal tools to leave in the bottom of my tool kit. More insurance since a previous attempt to chisel off went badly :rolleyes:
 
I had problems, twice, with locking wheel bolts. Both times because they were over tightened by a main dealer.

From then on, the locking bolt is removed before it goes in for service or tyres, and when it comes back I slacken and retorque all bolts correctly. That way, in the cold, rainy night you get the puncture you know you can get the wheel off easily.

Too many of the muppets putting wheels on lay on the impact gun, and then put a torque wrench on that immediately clicks. Cockwombles don't even know how to fit a wheel properly.

Oh, and some of them go straight to trying to undo your locking bolt with an impact wrench that is still set to tighten the last job. Yep, that will rip the locking socket apart...
 
I’ve had this on both cars

- first time (2012 Honda) I left the lock nut on the wheel and drove off after a puncture and lost it. Went to Honda and asked if their service bay had a box of spare keys, as ‘I’ve put in the workshop but can’t find it, but it’s somewhere’. They kindly came out with a small crate of about 40 and said knock yourself out. I went through them, found one that worked, and int he car park swapped the lock nut for the non-locking nuts that were still in the glove box. So lesson here is to ask nicely at the main dealers and hope they’re helpful and have a box of keys with one that fits.

- second time I snapped the lock nut on my 2011 Peugeot. Tried to repair it my braising in new pins but no luck, tried removal tool with no luck, ended up ordering the right key from Peugeot at £110. Undone the nuts and replaced with spares from the scrappy, and sold the used key on eBay for £50 to the unfortunate sod who done similar. Lesson here - should have removed the bastard things earlier.

Overall yep agree, if you just have standard alloys that aren’t anything overly special, do away with the lock nuts before the problem occurs.
 
A word to the wise for anyone with a Discovery 4 that hasn't yet removed their locking wheel nuts - DO IT NOW, these fail with age. Mine were removed straight after I bought the car!
 
I had a puncture in the forest few weeks back. Snapped wheel nut in the hub when changing the spare. Had to drive home on 3.Quoted £300 for new hub, nobody could be bothered to drill, tap the broken stud.
So my nephew and I had a go, didn't work, actually broke the bit in the ****ing nut. Ended up costing £180 didn't need a new hub but managed to get the broken nut out. Copper grease and not over tighten the damn things from now on.
 
I always check the locking nut is back after the cars been for a service etc these days.

Had it before where they didn’t put it back, when I noticed later they denied they had it.

There’s a handy website you can send a picture of your nut to and they will send you a new one for a lot cheaper.
 
I took my D-Max into a local garage I trust for its first service. They pointed out that for the Isuzu warranty to stand [they are not an Isuzu franchised dealership] they would have to buy in Isuzu branded consummables.

The enhanced oil cost was bad enough. But an even greater filip was the new pollen filter at £54.

A pollen filter on an agricultural use vehicle is about as appropriate as udders on a bull. £54 add-on every year to maintain warranty? Absurd.
 
I really don't see the problem. If you have a vehicle that goes to far to just call a friend for help. Then you should always carry everything to change a tyre, a spare, a 12v compressor, spare valve and valve workings and a tyre repair kit like they use on tractors(I know they are illegal to use but if it gets you out the **** so you can get a new tyre fitted so be it) and a proper set of essential tools.
Or you can hand your man card in and sit and wait for the AA
 
We “lost” the socket on my partners Skoda ,she phoned up the dealers we had it from saying they had not put it back.Quoted £35 she was not very happy! The workshop foreman came outside with socket set to see which one she needed ,”this is the one you need but we have 2 of them “ he pushed one into my hand and said this must yours .My partner was chuffed to bits.
 
Had similar, wheel change on holiday after a flat ,James bond on the air gun had crossed the threads on the locknut.
Which snapped the locking key,12mm tct drill bit ate the nut and stud .
Evilbay provided a set of standard nuts for 9.99 ,a new stud 3.99 and the locking nuts binned.
It's a nightmare as E,s says I dread to think if our flat had been on the motorway with our caravan in tow 🫣
 
A guy around the corner from me had his wheels stolen a few years back. He didn’t have locking wheel nuts. Cost him a small fortune in wheels and tyres.
It even cost me money (and a few others) because we installed CCTV.)
Tyres for my LR are over £150 each. I managed to get a second hand wheel from a scap dealer for £20. Damn right I’m going to make them hard to steal.
I already keep an electric pump under the seat. Locking wheel key is in the car too. I don’t think it’s that hard, is it?
As the Labour taxes start to pinch, the number of thefts of everything will increase. Well they aren’t nicking my wheels without a struggle!
 
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