Medical History

[hogey]

I have used a 3rd party to complete the medical form for FAC/SGC renewal .
I submitted paperwork and fee 17 July and the 3rd party then submitted request to my GP to release Medical History Documents .
To date nothing heard .
I and 3rd party had no replies to e mails or acknowledment of sent mails .
GP supposed to comply within 28 days or at least state reasons why they have not .
Well over 28 days now .

Anyone else had similar problems ?

 

[Greenmist]

Chase up the practice manager, out of interest, are there any consequences if they fail to answer within 28 days

 

[finbar]

My new practise up in Durham 2 years ago only been there 6 years took 9 days & £35
Mind a did drop a big tub of quality st of for the girls when dropping form of

 

[Yorkie]

Chase up the practice manager, out of interest, are there any consequences if they fail to answer within 28 days

Hi.
I would hope that the third party that is handling this would be aware of any consequences for the delay in forwarding the records. They should then politely give them a kick up the butt.

 

[eggy74]

Failure to comply with a legitimate SAR, risks breaching UK GDPR and a potential sanction by the ICO, such as an enforcement notice, reprimands or penalties (fines).
Contact the G.P. and if you do not get a satisfactory response complain to the ICO. (Information commissioners office)

 

[Spikelet]

I had similar issues with my GP who denied recieving the request despite it being sent recorded delivery and proof of receipt existing.
After repeated calls to the practice manager they handed me my record but refused to send it to Medcert.
A very frustrating experience.

 

[eggy74]

I had similar issues with my GP who denied recieving the request despite it being sent recorded delivery and proof of receipt existing.
After repeated calls to the practice manager they handed me my record but refused to send it to Medcert.
A very frustrating experience.

If they gave it to you in a format that you would be able to edit/amend then I think that is against the rules. Should be sent direct to the 3rd party.

 

[Andyquadra]

If they gave it to you in a format that you would be able to edit/amend then I think that is against the rules. Should be sent direct to the 3rd party.

Not sure, Hertfordshire wanted me to upload the medical form from the doctors. Nothing about it having to come directly

 

[eggy74]

Not sure, Hertfordshire wanted me to upload the medical form from the doctors. Nothing about it having to come directly

It defeats the whole process if you are able to

 

[Andyquadra]

It defeats the whole process if you are able to

I agree, but I collected the completed form from the doctors, scanned it and uploaded on the 3 hour online debacle being g my last renewal

 

[hogey]

My new practise up in Durham 2 years ago only been there 6 years took 9 days & £35
Mind a did drop a big tub of quality st of for the girls when dropping form of

There should be no charge for them providing you with your medical history .

 

[finbar]

They all charge a doctor has to put his name to it

 

[andy R204]

Failure to comply with a legitimate SAR, risks breaching UK GDPR and a potential sanction by the ICO, such as an enforcement notice, reprimands or penalties (fines).
Contact the G.P. and if you do not get a satisfactory response complain to the ICO. (Information commissioners office)

Had that conversation with the receptionist last year at my GP's.
Her comment"I'll get the Dr to look at" wasn't too convincing to me.
I pointed out that the GP now had a legal obligation to release my documents to Medcert within 28 days.
Give them their due,they did it within 2 days.

 

[hogey]

They all charge a doctor has to put his name to it

Doctor does not have to put his name to it .
My medical history is 75 years old with same surgary and many doctors over the years .
They are legally obliged on request to provide FOC your medidcal history according to NHS website . If they are unable to do so within 28 days they have to give a reason .
They dont even respond to my emails and its now 46 days since request was made

 

[Greenmist]

There should be no charge for them providing you with your medical history .

I thinks thats to complete the medical form, not supply records to a third party

 

[royalewithcheese]

I thinks thats to complete the medical form, not supply records to a third party

They can charge for the Proforma as its private work, not NHS. They cant charge for providing a copy of your medical records if it is submitted as a Subject Access Request under GDPR law, unless the SAR is considered to be "excessive" (i.e. if you're requesting a copy of your records every other month rather than every 5 years!)

 

[Greenmist]

They can charge for the Proforma as its private work, not NHS. They cant charge for providing a copy of your medical records if it is submitted as a Subject Access Request under GDPR law, unless the SAR is considered to be "excessive" (i.e. if you're requesting a copy of your records every other month rather than every 5 years!)

Thats what I said

 

[royalewithcheese]

Thats what I said

Ah, I'd read it the other way round!

 

[hogey]

They can charge for the Proforma as its private work, not NHS. They cant charge for providing a copy of your medical records if it is submitted as a Subject Access Request under GDPR law, unless the SAR is considered to be "excessive" (i.e. if you're requesting a copy of your records every other month rather than every 5 years!)

I know all this

 

[hogey]

Eventually received my completed Proforma medical information thanks to medical4firearms .