Online purchases...you (don't) get what you pay for!
- Thread starter Sheprador1973
- Start date
The Northern one is close to a pier.
Get your money back immediately and then leave them crap reviews wherever you can. Companies need to learn it will not be tolerated. Then never buy from them again and word of mouth will ensure plenty of others don't also.
What I find with retailers is that generally speaking, the ones who seem to have the best price are very very rarely any good as a supplier. There are exceptions but I have given up trying to save money. I find reputable suppliers and pay them proper money for a proper service.
Examples would be a local tyre supplier to me who is probably a tenner a corner more expensive but I always get seen immediately, I have full faith in them, they always a square and up front with me and there is never a long wait. I pay more but I get way more service.
Same with reloading stuff and places like McAvoys. They are simply crap. Poor organisation with poor customer service and awful stock levels and a website that lies. I simply get my stuff from Reloading Solutions up the road. I go see them and pick my stuff up. I have a laugh on the phone with them. We have a trust worthy relationship and I am totally ok paying them a bit more.
I used to think you got what you paid for in terms of cost of product but actually service should be included in that. I am done with wasting time on these dickheads and their appalling way at conducting business. I would never do it. I am always up front and straight with people and expect the same back.
Vote with your feet. Get ya money back and leave them some really shite feedback
What I find with retailers is that generally speaking, the ones who seem to have the best price are very very rarely any good as a supplier. There are exceptions but I have given up trying to save money. I find reputable suppliers and pay them proper money for a proper service.
Examples would be a local tyre supplier to me who is probably a tenner a corner more expensive but I always get seen immediately, I have full faith in them, they always a square and up front with me and there is never a long wait. I pay more but I get way more service.
Same with reloading stuff and places like McAvoys. They are simply crap. Poor organisation with poor customer service and awful stock levels and a website that lies. I simply get my stuff from Reloading Solutions up the road. I go see them and pick my stuff up. I have a laugh on the phone with them. We have a trust worthy relationship and I am totally ok paying them a bit more.
I used to think you got what you paid for in terms of cost of product but actually service should be included in that. I am done with wasting time on these dickheads and their appalling way at conducting business. I would never do it. I am always up front and straight with people and expect the same back.
Vote with your feet. Get ya money back and leave them some really shite feedback
There are those that have the nouse to figure, and those that have the nouse to avoid legal actions.
Stalker62
Well-Known Member
I think I may have spotted an issue with these tyres...
Sheprador1973
Well-Known Member
Apologies guys... not playing a game or meaning to be cryptic unnecessarily. Just not 100% comfortable with the name and shame thing that sometimes goes on. They may well have an overwhelming number of extremely satisfied customers. But if you are concerned, have a closer look at post #20.
#24? Maybe?Always worth a proper good full on read through a thread EH?
Did seem a bit bumpy on the way home
Oh PEDRO it's not even that. It's the practice of "drop shipping" the goods go direct from supplier to customer and never even pass the front door of the actual seller's shop or warehouse.
For the OP try the archery shop in Looughborough near the old Great Central Station.
Archery Equipment | Merlin Archery
Welcome to Merlin Archery! Shop 200+ brands of the finest archery equipment from around the world. Bows, arrows, targets and accessories all at great prices.
www.merlinarchery.co.uk
In fact make a day of it and park at "Leicester North" and take a preserved heritage train to Loughborough. Walk across the road. Get your bows, arrows, animal targets and etc. and then get the train back to your car parked at "Leicester North" once this coronavirus is done enough to do so. They also have a shop at Bishop Auckland.
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Overlay
Well-Known Member
Covid 19 has opened up a new type of online shopping - you pay over the top and well deliver at our convenience
The company I’ve been using for years Who until now have been pretty reliable, - E mailed them to place an order for gloves as below - 10 boxes the usual amount - E mail back due to covid 19 - (7-14 days delivery) we are only accepting orders over £500.00
And the price per unit has gone up, ****ed off I spent an hour looking around and found another company and ordered as below .50p cheaper than the above company old price with exactly same spec
This week ( Thursday) I ordered £230.00 quids worth of chemical resistant thick nitrile gloves. delivered yesterday ( Friday) morning 08:00 hrs - overnight delivery - it pays to shop around, it’s like a being a banking donor to some companies, I’m still waiting for a rifle that was allegedly posted to my RFD 2 Over weeks ago, still no rifle, but I have today got a tracking number so hopefully it’s now going in the right direction, but not the three days as promised when I paid for it.
unfortunately I got a longer list of DEUA. (Don’t ever use again companies) than preferred companies - understandably the past 3 months have been a disaster in every area but it seems IMHO some quarters are just using this as a do as you likey and profiteering with no service quality or back up.
I’m not pursuing any Late or delayed issues, I just simply won’t be dealing with these companies period - they can live off their fat arse profits until it runs out. - buy from realistic priced companies that deliver, these profiteers will be hopefully short lived
Some other companies I deal with have been brilliant, phoning when stock comes in, next day delivery - absolutely no problems, if a delay on couriers they let you know, I know who I’ll be sticking with
The company I’ve been using for years Who until now have been pretty reliable, - E mailed them to place an order for gloves as below - 10 boxes the usual amount - E mail back due to covid 19 - (7-14 days delivery) we are only accepting orders over £500.00
And the price per unit has gone up, ****ed off I spent an hour looking around and found another company and ordered as below .50p cheaper than the above company old price with exactly same specThis week ( Thursday) I ordered £230.00 quids worth of chemical resistant thick nitrile gloves. delivered yesterday ( Friday) morning 08:00 hrs - overnight delivery - it pays to shop around, it’s like a being a banking donor to some companies, I’m still waiting for a rifle that was allegedly posted to my RFD 2 Over weeks ago, still no rifle, but I have today got a tracking number so hopefully it’s now going in the right direction, but not the three days as promised when I paid for it.
unfortunately I got a longer list of DEUA. (Don’t ever use again companies) than preferred companies - understandably the past 3 months have been a disaster in every area but it seems IMHO some quarters are just using this as a do as you likey and profiteering with no service quality or back up.
I’m not pursuing any Late or delayed issues, I just simply won’t be dealing with these companies period - they can live off their fat arse profits until it runs out. - buy from realistic priced companies that deliver, these profiteers will be hopefully short lived
Some other companies I deal with have been brilliant, phoning when stock comes in, next day delivery - absolutely no problems, if a delay on couriers they let you know, I know who I’ll be sticking with
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You mention a certain gunshop I sent them an email on the 22/3/20 about some bullets they said they had.? I had a reply yesterday on the 26/6/20 what!!! I could not even remember what I asked about. And they don't appear to have any.
Flash9919
Well-Known Member
I’m reckoning this could well be a certain retailer not to far down the road from me.....if it’s any consolation, I have a neighbour thats been waiting eight months for a Mannlicher to arrive....it was supposed to take 6 wks
....i now make every effort possible to avoid them like the plague....
....i now make every effort possible to avoid them like the plague....
Overlay
Well-Known Member
I’m reckoning this could well be a certain retailer not to far down the road from me.....if it’s any consolation, I have a neighbour thats been waiting eight months for a Mannlicher to arrive....it was supposed to take 6 wks
has he paid for the rifle. ?????
Ahh stock. Have you ever been a stock controller? If you have it in stock, you are carrying to much so your damned. If you haven’t got stock, why can’t you meet the customers needs, why don’t you have the stock. Your doomed.
in general, consider how much stock you would need to hold to open a gun store. Just work on it. Lets say, you want to stock a brand of glass, premium product. You want to become an authorised distributor. You order 1 scope. Certainly sir, that will be £2,000. WHAT? That company down the road sell them for that Nobody will buy them from me? Yes sir, but they buy 10 at a time. Now take that logic and apply it to all the new products across the board. £100,000 will disappear before you can sneeze, then you need to keep the secondhand stock And the bullets and cartridges and, and, and.
It ain’t easy being a shop Or a business these days Because you have to spend so much money before you even start trading, let’s not mention rent and rates either. If you are a multi millionaire who has a hobby and wants to lose some money in the business, a tax loss as they say, well I know one gun shop that did run on that line.
Of course that doesn’t excuse the shop not telling that they don’t Have the stock. Communication is key. But very few businesses have that sort of cash.
I politely ripped another hole into an MD'S rectum on Friday due to standards of communication. I am in the position where I can have these conversations with some people and they will listen because, (1) they want my money. (2) if they listen to me and implement the changes it can be expanded out to the other customers which will be good for their long term.
As an aside, when a company comes in to do business I always tell them one thing, after the contract is signed and everything is up and running, they really don’t want to hear from me until we are going to to review the previous 12 months. Cos if they do, then it’s trouble.. I digress.
in general, consider how much stock you would need to hold to open a gun store. Just work on it. Lets say, you want to stock a brand of glass, premium product. You want to become an authorised distributor. You order 1 scope. Certainly sir, that will be £2,000. WHAT? That company down the road sell them for that Nobody will buy them from me? Yes sir, but they buy 10 at a time. Now take that logic and apply it to all the new products across the board. £100,000 will disappear before you can sneeze, then you need to keep the secondhand stock And the bullets and cartridges and, and, and.
It ain’t easy being a shop Or a business these days Because you have to spend so much money before you even start trading, let’s not mention rent and rates either. If you are a multi millionaire who has a hobby and wants to lose some money in the business, a tax loss as they say, well I know one gun shop that did run on that line.
Of course that doesn’t excuse the shop not telling that they don’t Have the stock. Communication is key. But very few businesses have that sort of cash.
I politely ripped another hole into an MD'S rectum on Friday due to standards of communication. I am in the position where I can have these conversations with some people and they will listen because, (1) they want my money. (2) if they listen to me and implement the changes it can be expanded out to the other customers which will be good for their long term.
As an aside, when a company comes in to do business I always tell them one thing, after the contract is signed and everything is up and running, they really don’t want to hear from me until we are going to to review the previous 12 months. Cos if they do, then it’s trouble.
. I digress.
Flash9919
Well-Known Member
You are of course absolutely correct....but in the op’s post the seller advertised that the item was ‘in stock’....not ‘available to order in ‘x’ days’....frankly that’s just dishonest, either you have it in stock or you haven’t.Ahh stock. Have you ever been a stock controller? If you have it in stock, you are carrying to much so your damned. If you haven’t got stock, why can’t you meet the customers needs, why don’t you have the stock. Your doomed.
in general, consider how much stock you would need to hold to open a gun store. Just work on it. Lets say, you want to stock a brand of glass, premium product. You want to become an authorised distributor. You order 1 scope. Certainly sir, that will be £2,000. WHAT? That company down the road sell them for that Nobody will buy them from me? Yes sir, but they buy 10 at a time. Now take that logic and apply it to all the new products across the board. £100,000 will disappear before you can sneeze, then you need to keep the secondhand stock And the bullets and cartridges and, and, and.
It ain’t easy being a shop Or a business these days Because you have to spend so much money before you even start trading, let’s not mention rent and rates either. If you are a multi millionaire who has a hobby and wants to lose some money in the business, a tax loss as they say, well I know one gun shop that did run on that line.
Of course that doesn’t excuse the shop not telling that they don’t Have the stock. Communication is key. But very few businesses have that sort of cash.
I politely ripped another hole into an MD'S rectum on Friday due to standards of communication. I am in the position where I can have these conversations with some people and they will listen because, (1) they want my money. (2) if they listen to me and implement the changes it can be expanded out to the other customers which will be good for their long term.
As an aside, when a company comes in to do business I always tell them one thing, after the contract is signed and everything is up and running, they really don’t want to hear from me until we are going to to review the previous 12 months. Cos if they do, then it’s trouble.
Flash9919
Well-Known Member
Not sure....he got hacked off waiting before the lockdown and I did a bit of recon work for him in relation to buying an alternative from a business that I know quite well, the owner of this business went out of his way to try and sort him out....then he decided he’d rather wait a bit longer....and longer....and longer.....it’s not the first time I’ve been given the run around, so I tend to let him got on with it now! Either way, by Now I’d have told them to do one.....although if I hadn’t paid I may be tempted to buy a replacement and forget to Collect the other!
8x57
Distinguished Member
I’m reckoning this could well be a certain retailer not to far down the road from me.....if it’s any consolation, I have a neighbour thats been waiting eight months for a Mannlicher to arrive....it was supposed to take 6 wks
I was very keen to support them because they had been extremely generous to the H4H shoots that I organised. I tried to buy three different rifles from them but failed. On the last occasion I rang them not once or twice but several times enquiring when the ordered rifle was coming in only to be told that the person dealing with it would ring me back. They never rang back or contacted me by email, they had my email address. So I've simply walked away and now don't bother with them at all.
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