Positive customer service

Rutland lad

Well-Known Member
Members - I recently had some issues with getting the correct scope height on my rifle with a Pulsar C50.
Someone in this forum directed me to RJ Blackwall. I rang him and after discussion he guided me towards some Blaser high rings. As Rupert had talked me through this I bought them off him and they were posted out. At the same time the Mauser importers found some parts which raised up my original mounts by the exact amount, so the Blaser rings were surplus to requirements. I rang Rupert and explained the situation and he willingly offered me a refund, which I gladly accepted. However - I did ask him to keep some of the money back as he’d put in the effort to explain to me all the relevant info I needed to fit these.
He did keep some money back and sent me the rest. I count this as money well spent for his expertise and time.
A top man, I wouldn’t hesitate to use him again.
 
I had an excellent buying experience with Rupert when I bought my 22-250 and various other bits and pieces from him. From initial phone contact on-wards, nothing was too much bother and everything was setup, checked and adjusted until he was happy it was spot on.
 
Back
Top