Shooterking Heads Up

If only they were as interested in dealing with the garment I returned to them after it leaked within their warranty period as tgey are in promotionof this sale. Once bitten...
 
I ordered a couple of items back on the 5th Sept and as of yet not received anything apart from the email acknowledgement of my order?? Tried the phone number on their website and it goes straight to voice mail, anyone else had this experience or am I the unlucky one...
B
 
Love this kit the Advert was a tad misleading though once you add the vat etc they seem to cost just the same as i paid not long back
Brilliant kit though i have the greenland smock and two pairs of the pants very tough and waterproof
 
I know I'm tight, but bloody hell the price of them things (and I mean with discount!!) I'll stick to my el cheapo McNastyo thanks!! 😆😆
 
I ordered a couple of items back on the 5th Sept and as of yet not received anything apart from the email acknowledgement of my order?? Tried the phone number on their website and it goes straight to voice mail, anyone else had this experience or am I the unlucky one...
B

My smock arrived within a couple of days, sent via DPD.
 
I ordered a couple of items back on the 5th Sept and as of yet not received anything apart from the email acknowledgement of my order?? Tried the phone number on their website and it goes straight to voice mail, anyone else had this experience or am I the unlucky one...
B
Mine haven’t turned up yet….. just the order confirmation
 
On jackets I'm a 44" chest for a suit jacket but always order 2" larger for smocks and coats to take in a base layer. I did that with the shooterking jacket I have and is spot on and I have done the same with the smock I have just ordered (not arrived yet.)

I'm a 36" waist and their 36" version trousers fit perfectly.
Thanks for that….alas looks
Like I’ll be missing out then. They list a 5xl but no one seems to stock them 👍
 
Had half my border arrive but not complete. Phone number is a strange o2 voicemail? I’ve sent them a message through their contact us option. Fingers crossed they reply!
 
I’ve had issues also, I ordered trousers and jacket, the jacket arrived but not the trousers. Tried phoning, e-mail, and FB messages nothing in reply. Shame really as their kit does have good reviews.
 
I’ve had issues also, I ordered trousers and jacket, the jacket arrived but not the trousers. Tried phoning, e-mail, and FB messages nothing in reply. Shame really as their kit does have good reviews.
Seems a common theme! I’ve messaged on Facebook as well now. Really annoys me how these supposed large outfits operate. Paid with PayPal so if no answer I’ll go through that route.
 
I’ve ordered a few items from both Vagor and Shooterking in these recent sales. I’ve found them very communicative and a pleasure to deal with.

The vagor order turned up without a jacket, which I guess was a bit annoying but I emailed them, it was chalked up to stock issues and a full refund had already been processed, received within 48 hours, so can’t fault that.

The trousers didn’t fit. Again, emailed them, sent back and they have now been exchanged.

A friend had a pair of Vagor rock trousers rip at the seam and he was sent a new pair without having to return the others, so he now has two pairs for £40 and the originals are repairable.

A big thumbs up from me! 👍 Saved me a fortune
 
Yep I ordered a smock and trousers and only the smock arrived, no messages on various platforms replied to so no idea what the next route would be…
 
Part orders are pretty common, probably is - what they have in stock in the UK Vs what they need to order from HQ in Eastern Europe.

Me too re contact but, I would imagine they have been inundated during the clearance sale.
 
I’m going to contact PayPal and get money back. Appalling customer service and I’ll make sure everyone knows how crap they are! Shame as the kit looks decent. Really annoys me how they have such a presence yet treat customers so badly.
 
So the PayPal method doesn’t work as their website is utter crap as well, AI chat bot responds with inane answers.
 
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