Shout out to Uttings!

[kenbro]

Hi,
Few months ago I bought a budget Hawke scope to try with a back add on.
3 weeks ago something wasn’t working right, the elevation wouldn’t change.
No receipt so looked through some online bank statements and found something I couldn’t identify from Uttings and the price was around what I’d payed for the scope. £99 ish.
Sent it off to Uttings with screen shot of bank figures.
I had bought something else and not a scope so I asked Uttings to bin it.
They said they would return it to Hawke but usually nothing would be done without receipt, which I didn’t have.
Off it went and was inspected and found to be over adjusted!
Hawke put it right and returned it to Uttings who returned it to me today.
I offered to pay all costs incurred but Uttings didn‘t ask for any money whatsoever.
Absolutely brilliant service.
A very big thanks to Uttings and Hawke.
Ken.

 

[NewForester]

I see that Uttings has some Tilley Hats on Sale.

I bought my Tilley Mash Up hat about £60 a decade ago and I use it for stalking every summer. It has a mesh at the top of the brim to let the hot air out.

It is going for £49. Tilley Intermediate Curved Brim Mash-Up Hat - Brown

 

[Shootgun]

I had similar experience with Uttings, i needed an item urgently and they did a Saturday delivery for me at no extra charge.

My only gripe with them is that you can no longer call and speak with someone, all comunication is via email.

 

[tarponhead]

Completely agree - fab company to buy from and has been consistently so for many years, for me. My first port of call and invariably I don’t need to go anywhere else. I can live with t’internet - when it works.