jon2
Well-Known Member
As probably the other leadtime issues on the other items. Not his fault. And no email however assertive or otherwise is going to make a jot of difference in escalating anything.
SPUD Reloading.
- Thread starter finnbear270
- Start date
PM'd Mr Spud on 25/06. Still no reply to my request and ditto from his shop staff.
Not at all impressed
K
Not at all impressed
K
Some time back (see my previous post)I kept a record if all.my calls to this retailer. It amounted to over a dozen abd "when" it was answered it was from an agency who informed me my call would've returned.
Maybe I should have bought an old Bakerlite phone if they seemed to get through.
Nah! Forget it , he lost my money and from years back that's runs into a considerable amount.
tackb
Well-Known Member
i find spud very good , i've used him for years from his humble beginnings to the major business he is now
he is very hands on and very busy , sometimes he forgets to call you back so may i suggest that rather than sit staring at the phone waiting for him to remember to call you back just pick it up and give him another call to find out whats going on?
he is very hands on and very busy , sometimes he forgets to call you back so may i suggest that rather than sit staring at the phone waiting for him to remember to call you back just pick it up and give him another call to find out whats going on?
Clearly not a peice of equipment 1967Spud appear familiar with when attempting communication with certain suppliers:
K
I would agree. Perhaps those of you that experience problems need to look a bit closer to home.
I’ve always had excellent service to rival that of Reloading Solutions who is also excellent.
T
If it would assist I'd happily look a little "closer" at the 2 fully paid invoices of early 2026 to determine if I've overlooked something in my conduct:
K
K
tackb
Well-Known Member
so you have ordered and paid for stuff in jan/feb and have not received it ?
what happens when you call about it?
Bo Diddley
Well-Known Member
Everything I've mail-ordered has arrived.
I sometimes call in to pick bits up. TBF, they are very helpful, but it's a little bit "random", just like the website!
We spent a fair amount of time talking about barrels & tuners last time.
I sometimes call in to pick bits up. TBF, they are very helpful, but it's a little bit "random", just like the website!
We spent a fair amount of time talking about barrels & tuners last time.
I’ve spoken to importers now and still on back order I’ll gladly refund.
Strange, as Highland Outdoors have just confirmed they have the stock and wanted me to confirm the order was placed by Spud to permit shipment.
Was talking about the Whalen dies. I’ve also sent you an email as well just as an update
Kyle_hill98
Well-Known Member
Always found them brilliant, ordered a fair few things from there now
I've used you on and off for years spud but having waited a few months now for stuff that was 4-6 weeks is extremely irritating. Dies ordered, told next week. 6 weeks later after loads of chasing.
Other stuff ordered, told 4-6 weeks, now out of stock, no answer on when they're gonna be in, can't confirm how long. Marvellous. Missed out on stocked items to order everything from 1 Shop only to bite me on the arse. I've not had issues with you guys not answering to be fair but the goal posts moving all the time really ****es me off. If I've been told 4 weeks and I've paid for it, I want it at 4 weeks. Not months later,.then to be told no stock and no idea when!
Other stuff ordered, told 4-6 weeks, now out of stock, no answer on when they're gonna be in, can't confirm how long. Marvellous. Missed out on stocked items to order everything from 1 Shop only to bite me on the arse. I've not had issues with you guys not answering to be fair but the goal posts moving all the time really ****es me off. If I've been told 4 weeks and I've paid for it, I want it at 4 weeks. Not months later,.then to be told no stock and no idea when!
geordiemacatac
Well-Known Member
Ordered gear from spud before... Good experience both on the phone and through website... Good lad
I totally agree I just wish the Americans would do what they said they would do as well. It’s frustrsting
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