Village shop

sh1kar

Well-Known Member
One for you rural folk

Our village shop has been struggling for a while and was bought by a couple of keen, experienced guys about 6 months ago. Despite a big increase in range, extending opening hours etc the initial surge has fallen to below sustainable levels. Now we all know convenience has a price. We have a wine merchant, several supermarkets, a BP garage with an MnS all in easy driving distance. We are polling the village as below. Any other ideas to increase footfall. Already reverted back to paper rounds. Love to hear your ideas. Below is our flyer to all homes

Your Village Shop

Needs your support. Like many small businesses our shop is struggling to survive in the current climate of rising costs. Despite having nearly 1800 potential customers within xxxxxxx, only around 200 and falling, use the shop – only 11% To ensure we keep this important village asset it is vital more of the village use the store. Another 60-80 daily customers will make all the difference and enable the rising costs to be managed.

We are a very diverse village and we are keen to understand what the all the village wants – what will encourage more of the residents to visit the shop on a regular basis? We would very much like your feedback and ideas. It would be great if you could put some notes on the back of this flyer and drop it into the shop, or you can email us at xxxxxxxx It would be particularly encouraging to hear from residents within a short walking distance, say 500 yards from the shop, as we do recognise parking can be a problem.

There are already some ideas floating about. Here are 2

1. Monthly payment. More than anything the shop needs some certainty of revenue. One idea is that some people may be prepared to pay a monthly amount to the shop account and build up a credit against which they can then shop whenever it suits them. If you would potentially be interested in this, can you note below. We know this is an idea that is already operational in some other village shops in the area.
2. Wine Club. One product the shop stocks that will appeal to many is wine. The shop currently sells around 2500 bottles a year. It would be great to double this and is one way of spending your credit!

Fancy an interesting wine to drink at the weekend? Then look out for our xxxxxxx Stores ‘Wines of the Week’. Every fortnightwe’ll bring you two wines, usually a red and a white, with tasting notes and food pairing recommendations that you can pick up from the shop. We’ll bring you interesting wines from around the world. No need to go to the supermarket or wine merchant, we’ll do the hard work and bring them to xxxxx for you at a good price. If there is a particular style of wine you would like to see us stock, please let us know. We are keen to offer a range of wines, beers and spirits that will appeal to you.

Village shops are never going to be a supermarket, either from a range or price perspective, but if residents want the convenience of a local store it needs all of us to support it.

---------------------------------------------------------TEAR OFF FEEDBACK-------------------------------------------------

My feedback --------------------------------------------------------------------------------------------------------------------

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I would be interested in making a monthly payment of £ Name ------------------------------------------

I am interested in the wine club My wine/drinks preferences are -----------------------------------------------

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Open as does our village paper shop with hours to suit the passing footfall. So an hour before the village school opens to an hour after then two hours from when the village school closes. Or silly early (as in the next "village") from 5.00am to 10.00am. A convenience store has to now be that... convenient. Which unfortunately for these two new guys mean split opening times or anti-social (for them) opening times. But without parking they are done for IMHO as if you drive there and find no convenient outside the store parking punters will simply then drive on to the nearby supermarkets you've mentioned that do have parking. Human nature I'd sooner drive one mile to walk but twenty yards to the entrance to the nearby supermarket than walk five hundred or even two hundred yards there and the same distanceback to where I am able to find parking near this village store mentioned.
 
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Have a look at @roast.mutton on Instagram. A young lad running a butchers' shop in Kendal. Very impressive, but not ott. Just right to appeal to locals. He's really got a knack for pitching a good sale. Might be a few lessons to be learnt there, not just the shop side of things, but the way he promotes his special offers etc on social media.
 
Oldies like a place of social interaction. Going to-the shop for many is that social interaction. Small cafe/ teashop.

The community run thing does give that social thing as the volunteers are interacting too.
 
church fenton near me has a village shop and village pub, run by the locals for the locals, been running for a few years now,
Do have more specifics on the mechanics re the shop. What does run by locals mean? Volunteers or paid? How does it generate enough revenue etc thanks
 
Oldies like a place of social interaction. Going to-the shop for many is that social interaction. Small cafe/ teashop.

The community run thing does give that social thing as the volunteers are interacting too.
Yes in the summer there are tables on the pavement for coffee cake etc. not big enough to run inside
 
We had the same issue in our village as the owner was an elderly man born in the same shop and run it at a loss.He sadly died 3 years ago and now its been turned into a house. Its funny how many people that didn't use it are now complaining how they could just have popped in for this and that. Even a chat as it was a meeting place for a few of the elderly members of the village. Very sad
 
Sad but inevitable , scale it down not up is the usual answer 1800 customers and its simply not the customers and i guess that's why an over- welming amount of village stores and post offices now open 3 or 4 days out of the six
Experienced at what exactly ? Very sad but inevitable , nearly every one of those residents will commute away 5 days a week to work , drop in the supermarkets etc or order deliveries in . Despite what they say when directly questioned
 
We have a village shop, but it stocked with a lot of tins, soup, beans etc, so nothing that makes us want to go there.

My wife always says they should find a supplier for really good ready meals and do a meal package for 2, main, side, desert, and a drink. That way people would call in if they were late home / needed a quick easy meal.
 
I'm afraid that the notion of pre-paying for goods into a struggling business isn't something I would entertain.

Some local businesses just aren't financially viable. I know a couple that ran a village store for years, open all hours etc and only turned a small profit. They set up an online business selling sweets and made a killing. The business model of a local shop is pretty much spent these days unfortunately.
 
A post office with courier collection/ dropoff, tea room, seeds/ plants, RFD (if possible), game meat freezer, visit by a celebrity preferably local (use their PR channels), maybe an ATM, fishing supplies, outdoors clothing, garden supplies, local supplies agency such as chimney sweeps or firewood or plumbing etc are some of the options worth considering.
 
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