I have Brattonsound cabinet since I started shooting and bought it based on their reputation for excellent customer service.
Never had an issue with the cabinet it self but recently lost one of the keys.
Since locksmiths do not stock this key I contacted Brattonsound coiple of times by phone and email andboth times I was askedfor the address and they will just send me a blank. Nothing happened. I then thought I will just buy ne lock with new keys. Several contracts later and promises they will send one still nothing happened. I did offer to pay tor the blank and the lock since it was my fault for loosing the key in the first place. I am just disappointed.
Since you can't buy these lock nor keys anywhere not sure what to do.
Never had an issue with the cabinet it self but recently lost one of the keys.
Since locksmiths do not stock this key I contacted Brattonsound coiple of times by phone and email andboth times I was askedfor the address and they will just send me a blank. Nothing happened. I then thought I will just buy ne lock with new keys. Several contracts later and promises they will send one still nothing happened. I did offer to pay tor the blank and the lock since it was my fault for loosing the key in the first place. I am just disappointed.
Since you can't buy these lock nor keys anywhere not sure what to do.

