Buying at Distance - Blackwood Outdoors v R Macleod & Son - Customer service

[Mickeydredd]

He used to have another job but not sure if that's still the case, I believe he works or worked offshore

I think Ian posted recently that he works offshore.
I’ve never bought anything off him but he gave me lots of help and advice a couple of years ago when I was considering a thermal scope.

 

[finnbear270]

Toby is excellent to deal with, He has agreed trade ins with me previously, BUT, I doubt he would have been able to bend backwards as far as Ian has done in the past, as Ian is a lot smaller of a company, I score them both as top of the line traders.

 

[barkerint]

I’ve traded with Ian for many years and sent stuff back as well, he’s a 5 Star seller

 

[JockStalk]

I’ve found both companies well above average, though use winkies more often just because of range of goods and I’m sometimes driving past.

 

[Nickb]

As stated above , both great to deal with. I ordered an Alpex 4k last week and it arrived next day.

 

[foxinmad]

I have purchased from both companies and will do so if I'm looking for anything, both are good to deal with.

 

[finnbear270]

A duo of perfections

 

[suburban bushwacker]

Toby is a charmer, after one visit to their shop he's even worked his magic on getting my wife to authorise spend money on stalking kit, that's a unique talent...

the affable toby.

 

[calgeo]

I’ve bought from both companies and always found both to be more than helpful. Ian at Blackwood did me a really good deal on a thermal scope last year. Don’t think you’ll find much complaints about either company.

 

[bobt]

I have used both, not had a problem with either,
never expected someone on the other end of a phone to hold my hand, so dealt online,
just bought ainfiray finder fh35r v2 from blackwood, on black friday discount,

 

[Pedro]

Can't comment on Blackwood, but on the occasional purchase from MacLeods, everything has been spot on.

But in any case, I wouldn't condemn anyone on one experience.

 

[Jimboblincs2]

Have you tried Fox firearms at Diggle.