Buying at Distance - Blackwood Outdoors v R Macleod & Son - Customer service

He used to have another job but not sure if that's still the case, I believe he works or worked offshore
I think Ian posted recently that he works offshore.
I’ve never bought anything off him but he gave me lots of help and advice a couple of years ago when I was considering a thermal scope.
 
Toby is excellent to deal with, He has agreed trade ins with me previously, BUT, I doubt he would have been able to bend backwards as far as Ian has done in the past, as Ian is a lot smaller of a company, I score them both as top of the line traders.
 
I’ve bought from both companies and always found both to be more than helpful. Ian at Blackwood did me a really good deal on a thermal scope last year. Don’t think you’ll find much complaints about either company.
 
I have used both, not had a problem with either,
never expected someone on the other end of a phone to hold my hand, so dealt online,
just bought ainfiray finder fh35r v2 from blackwood, on black friday discount,
 
Can't comment on Blackwood, but on the occasional purchase from MacLeods, everything has been spot on.

But in any case, I wouldn't condemn anyone on one experience.
 
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