Guntrader Data Leak and compensation claims

I recently insured my motorbike. I did it on the 'phone and when it came to paying, I had to input the numbers on my keypad, so, as the feller I was speaking to said, nobody actually got my details. Very good, thought I. A day or two later I checked my bank account and I noticed the amount for the insurance had been taken out twice.

Obviously I called them back and they apologised and said one of the payments would be returned. Jolly good, I thought. But then it occurred to me that they didn't have my account details, so I expected to either get a call or perhaps have to call them again when nothing happened. Two days later, they had refunded the required amount into my account. Hmmmm....
Process is called chargeback, more details here: Chargeback
 
It probably won't be much of a surprise but I have reliable information that Guntrader has gone into liquidation. However apparently a "Guntrader 2" company has formed from the ashes.
 
It probably won't be much of a surprise but I have reliable information that Guntrader has gone into liquidation. However apparently a "Guntrader 2" company has formed from the ashes.
Does that absolve them of the liabilities/responsibilities then? (Genuine question, not trying to further antagonise) but wonder where all those who’s data was stolen stand if the company goes under?
 
That is very naughty if they have done this, I bet they have spent the past few weeks transferring/selling assets for next to nothing to take any value out of the business. If that’s the case I hope guntrader2 flops.
 
Does that absolve them of the liabilities/responsibilities then? (Genuine question, not trying to further antagonise) but wonder where all those who’s data was stolen stand if the company goes under?
Claim will fall to the Public Liability insurance they had in place at the time of the breach.

In circumstances like this if claims are upheld the defaulting company would normally look to their PL insurance in any case. Going bust However probably protects the Directors assets
 
Claim will fall to the Public Liability insurance they had in place at the time of the breach.

In circumstances like this if claims are upheld the defaulting company would normally look to their PL insurance in any case. Going bust However probably protects the Directors assets
I’m sure I read somewhere, possible further back on here that they didn’t have any PL in place to cover these kind of issues.
 
quick check online shows they created a new company called guntrader media and have in the past few days now changed this to guntrader2. Same director, same address etc etc
 

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I’m sure I read somewhere, possible further back on here that they didn’t have any PL in place to cover these kind of issues.
You’re right, they’ve got no insurance in place to cover data breach claims.
 
EDIT: they seem to have deleted their FB post shortly after I posted this.

How to not do customer relations…
 
Well, to be honest, I would rather have a "son of Guntrader" up and running with a new balance sheet and therefore able to offer the same service to the shooting community, rather than the original Guntrader be sued to death by the same members of the shooting community and have to shut up shop with no replacement.
 
Well, to be honest, I would rather have a "son of Guntrader" up and running with a new balance sheet and therefore able to offer the same service to the shooting community, rather than the original Guntrader be sued to death by the same members of the shooting community and have to shut up shop with no replacement.
Then we may just as well not bother with laws and just live in a jungle. The directors should be held personally accountable regardless, even if they liquidate the original business asset strip it and rise like the phoenix from the ashes as another similar sounding named company, just to avoid facing the consequence.
Or certainly the data controller should be held accountable if found wanting.
 
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