Jelen Email List

Hi All

It is possible that a small group of our customers received a vindictive email from a Jelen Deer email address this evening. I personally would like to apologise to you for any inconvenience caused by the erroneous email sent out tonight and assure you that your data is safe.

As everyone involved in this industry will know, our activities concerning animals can cause controversy amongst animal rights protesters. It is common for us, as a well-known and popular deer management and training company, to receive attacks and threats from these protesters and it is something we have become adept in dealing with.

A few weeks ago we received a threat from these protesters targeting our website systems and social media presence in particular. Despite our website systems already being secured and prepared in the case of such an attack, we rebuilt and recoded some aspects, simply as an additional preventive measure. Most importantly, these updates centred around building an extremely secure environment in which our customer data are stored. Our website by far exceeds the industry guideline standards for security of data.

This evening it appears that the attack threatened by the protesters was carried out. They targeted our email systems. The attack was not successful and did not affect any of our booking systems or customer databases.

They did not get close to accessing your information and we did not expect them to. Your information is encrypted using cryptographic hash functions within a secure database. It is also important for us to mention that we don't store any bank details on our server because this is handled by our payment gateway, Paypal.

Although they did not gain access to your information directly, they did manage to access our emailing function, which enabled them to send out a series of emails to a small selection of our customers. However, throughout this, they never had direct access to anybody's information.

The process of sending the mass email was cut short by our failsafe measures. Therefore most customers will not have received these emails. Immediately we were able to prevent further emails from being sent out, block the perpetrator's access and identify who they were. Thus we are taking immediate and forceful action against the people responsible for this attack.

It is unfortunate that we, as a company of our nature, are at the centre of this controversial issue. I am upset that this activist group are trying to compromise Jelen's reputable standing in the deer industry and, once again, I would like to personally apologise.

Best Regards,
Mal

Regional Director - Jelen Deer Services
 
Yes I had 2 and the third was an apology from Mike think they could of said something more exiting than F^"k admin

Paul D
 
same here. thought someone at Jelen had been drinking and lost the plot. Had a e mail from Jelen explaining the problem.
 
Dyslexic email

same here. thought someone at Jelen had been drinking and lost the plot. Had a e mail from Jelen explaining the problem.

+1. Received two emails last night thought there was a major party on at jelen and they had forgotten my invite :suss: :D
 
Hi,

​ Fortunately i didn't get one, what concerns me, if i had and its not an employee and is an animal rights group then yes they will have your data as stored on their (jelen) files. Once you opened the email they will now have some access to your files too now.

​sorry to be the bearer of ill tidings
 
Hi,

​ Fortunately i didn't get one, what concerns me, if i had and its not an employee and is an animal rights group then yes they will have your data as stored on their (jelen) files. Once you opened the email they will now have some access to your files too now.

​sorry to be the bearer of ill tidings


Just opening an email won't do any harm, it's when you click on an attachment or a url that you could be in trouble. Looking at the emails, there was no content, just the header, so I'm not concerned personally...

If anyone has concerns however, the best bet is to download something along the lines of spybot...

I've been in IT for 23 years, and this is the first thing that I download to any new laptop, running it monthly.

You're absolutely correct that they might have accessed Jelen's files, or just set up a bot that automatically sent an email to anything that looked like an email address. No idea, but as suggested, we need to be vigilant and not open anything that looks iffy - SOP for email nowadays though, so nothing new here

Cheers
iain
 
Got mine too. How brave hiding behind a computer. Wouldn't mind 5 or 6 of us "discussing" the finer points of animal welfare in a room with 5 or 6 of them:-D
 
Got mine too. How brave hiding behind a computer. Wouldn't mind 5 or 6 of us "discussing" the finer points of animal welfare in a room with 5 or 6 of them:-D

I can guarantee with the respect we show our quarry, we'd leave them in better shape than PETA leaves its cats...
 
Just opening an email won't do any harm, it's when you click on an attachment or a url that you could be in trouble. Looking at the emails, there was no content, just the header, so I'm not concerned personally...

If anyone has concerns however, the best bet is to download something along the lines of spybot...

I've been in IT for 23 years, and this is the first thing that I download to any new laptop, running it monthly.

You're absolutely correct that they might have accessed Jelen's files, or just set up a bot that automatically sent an email to anything that looked like an email address. No idea, but as suggested, we need to be vigilant and not open anything that looks iffy - SOP for email nowadays though, so nothing new here

Cheers
iain

Hi,

Thanks Iain,

sorry i am not a professional in IT so i will take your advice on that especially with 23 years experience.
Apologies if i was coming across as a scare-monger

​ps,
 
Hi,

Thanks Iain,

sorry i am not a professional in IT so i will take your advice on that especially with 23 years experience.
Apologies if i was coming across as a scare-monger

​ps,

Sorry, didn't mean to preach

Always err on the side of caution. I've seen some right nusties bring down companies' networks, and FUBAR doesn't get halfway there!!!
 
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