Leica binocular service
- Thread starter J DAVISON
- Start date
Loki
Well-Known Member
Hi Jay
From recollection on replies to other similar posts the Leica Mayfair Centre seems to been helpful for similar -
Pretty sure another was sending through to Portugal...............
linky: https://leicastore-mayfair.co.uk/.
L
From recollection on replies to other similar posts the Leica Mayfair Centre seems to been helpful for similar -
Pretty sure another was sending through to Portugal...............
linky: https://leicastore-mayfair.co.uk/.
L
Used the Leica store in Manchester - didn't realise my binos had lifetime warranty and they were sent off FOC for a full service and overhaul because they were a bit grimey from too much crawling around in the mud - eye cups wouldn't slide in and out any more, but otherwise they were ok.
Brilliant customer service!!
Brilliant customer service!!
I have good experience with this guys: Leica repairs and repaints | Bury | Cameraworks-uk
Just sent my binoculars direct FOC to Portugal via UPS. All arranged by Leica.
Customercare UK@leica-camera.com
Customercare UK@leica-camera.com
I'd be interested in your experience where they are back
delta wolf
Well-Known Member
I also sent mine via Mayfair store, brilliant service.
Taystalker
Well-Known Member
I sent mine back last year. Phoned and they sent me a ups label they took several weeks and charged me £250 more or less happy but thought a couple of things could have been thrown in. The strap was tatie and the lens covers were missing.
I was charged £65 for them to be sent to Leica and be inspected. No work was performed. Viking optics fixed the eyecap for a fraction of this cost.
Regards
JCS
Tracking them via UPS so know where they are. Let you know how it goes. Sent back for a focusing issue in one barrel. They are 20years old but bright, crsip and clear as the day I got them new.
Why are some people reporting a comprehensive free service where Leica go above and beyond yet others are being charged just to send in the binoculars to be looked at?
I'm considering a small pair from the likes of Nikon, Leupold, low end Zeiss and Leica and warranty is important to me. Leopold seem to have a lifetime warranty but dont seem to have any small or medium pairs at the moment.
I'm considering a small pair from the likes of Nikon, Leupold, low end Zeiss and Leica and warranty is important to me. Leopold seem to have a lifetime warranty but dont seem to have any small or medium pairs at the moment.
If warranty is of prime importance it would be worth looking at the Vortex range as their warrantee is apparently the best out there, I have certainly not heard anything to the contrary.
I recently sent my Leica 8x50 BA off via the Mayfair shop. They are about 30 years old and had taken a knock recently so needed to get the focus mechanism sorted. They went back to Portugal and I got an estimate of £300 to fix the mechanism and give them a service.....Sounded excessive at first but a damn sight cheaper than anything new that could get even close to the quality of the BA's, so i bit the bullet. They came back 'like new' - Fixed mechanism, new rubber armour all round, re-sealed and nitro filled. Another thing i noticed was that where there had been a tiny scratch on one of the lenses, they had replaced BOTH objective lenses FoC!
I cant complain with that at all really, for all intents and purposes I now have something pretty much equivalent to the current £1800 Ultravids
I cant complain with that at all really, for all intents and purposes I now have something pretty much equivalent to the current £1800 Ultravids
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