Seeland Quad sticks 10/10

[.270smoking]

A big Thank you to Seeland both in Denmark and here in UK.

I have a set of Seeland Quad sticks and use them a lot.

During a nights foxing, I noticed the Rubber rail on the front cradle had come off and the hard plastic now exposed wasn’t gripping the forend.

This Rubber had come loose before and I had at the time, thought of applying glue but didn’t.
I now covered the cradle with amalgamating tape for the next night to help a little but knew it was either a replacement part or new sticks.

I retraced my steps over several visits but the grass was growing fast and I couldn’t find it.

So I scoured internet for spare parts nothing came up.
Then I thought to put a post on here and see if someone had spare set maybe been damaged. And most likely I would have got a replacement part.

But at 4am in the morning I decided to contact Seeland direct, by 7am I had a reply from Denmark.
Yes they could source the part and send it at no cost to me.

In less than a week I had my part.

Thanks team Seeland, especially Michael in Denmark and Ritchie in UK.

 

[Tf223]

Yep, over the years I lost a bolt that came loose, the same rubber bit, and also a spiked foot.
All replacements sent free without hesitation by them - and me fully expecting to pay something.

Great service - something that certain companies in the shooting world are exemplars in.

The other I can think of is SAK who sent me a metal tube for free and again without hesitation having badly scratched the outer tube on my moderator.

My mate bent a leg on his trigger sticks and they dug out a spare (albeit used) one and posted that to him.

Always worth an ask before buying replacement stuff.