Vodafone are anti's!

Vodaphone is just one of the many ISP who have signed up to a voluntary system to automatically restrict access to sites deemed to have "adult content". I found out that some of the main night vision and optic retailers are included.
The problem is not confined to Vodaphone and as its default set to "on" its a pain to remove the bar but does only take a few seconds on their website
 
Vodaphone is just one of the many ISP who have signed up to a voluntary system to automatically restrict access to sites deemed to have "adult content". I found out that some of the main night vision and optic retailers are included.
The problem is not confined to Vodaphone and as its default set to "on" its a pain to remove the bar but does only take a few seconds on their website

Trouble is that I have given them all the info they want, but they won't let me turn it off.
 
From your screenshot it looks like there is an issue with their website. Can you not do the "livechat" and actually deal with someone. I had to do that recently as there was no one to answer their phones. Chap said most of the customer service agents were working from home due to covid restrictions and everything was affected and slower to get rectified as they had to forward tasks via email
 
Screenshot 2020-07-03 at 16.42.49.webp

Same bloody card and account that they are taking money out of at the moment.

Happy to take your money but then restrict your service.
 
From your screenshot it looks like there is an issue with their website. Can you not do the "livechat" and actually deal with someone. I had to do that recently as there was no one to answer their phones. Chap said most of the customer service agents were working from home due to covid restrictions and everything was affected and slower to get rectified as they had to forward tasks via email

Screenshot 2020-07-03 at 16.44.56.png

Will wait till next Monday but not much longer than that.

Need it for work and it is getting silly, who made them gatekeepers of the internet?
 
Vodafraud ,had a contract 7 years ago ended up paying it off .£30 a month unlimited texts and 1800 mins calls a month but having never used more than 300 minutes a month usual bill £50 ?????
They didnt want to know ,nor would they address why they were taking me to the fnukk... cleaners ended up telling them to cancel and the cheeky ..... sent me a bill for the 6 months left on the contract :mad::mad::mad:
 
From your screenshot it looks like there is an issue with their website. Can you not do the "livechat" and actually deal with someone. I had to do that recently as there was no one to answer their phones. Chap said most of the customer service agents were working from home due to covid restrictions and everything was affected and slower to get rectified as they had to forward tasks via email
Has been an issue with their website for months, try dealing with someone good luck with that I was told they had no one who could deal with my problem due to lockdown and to visit a vodafone shop, doh! they were closed and still are and my
nearest one thirty miles away will be closed at least until 15th July the earliest they will be allowed to open
my problem has been on going from early May
Should say I then e-mailed my problem to them had a reply to say it had been handed to their technical team last I heard that was weeks ago.
 
I had the same problem with '3'.Couldn't access some shooting websites and forums.Had to go to the '3' shop to verify my age.A few weeks later the same websites were blocked again.It's shambolic.A 14 year old can legally shoot with a shotgun but not allowed to view a legitimate shooting forum online!
 
Has been an issue with their website for months, try dealing with someone good luck with that I was told they had no one who could deal with my problem due to lockdown and to visit a vodafone shop, doh! they were closed and still are and my
nearest one thirty miles away will be closed at least until 15th July the earliest they will be allowed to open
my problem has been on going from early May
Should say I then e-mailed my problem to them had a reply to say it had been handed to their technical team last I heard that was weeks ago.

Well, I'm either a ferry and a drive or a plane ride away.

Guess I'm ****ed!
 
I had similar problems when I joined Vodafone. I took to ringing them hands free everyday on the way home from work which is a 45 minute journey. This in itself gave a sense of achievement and gave company on the ride home.
One night I fell out with one operator when I explained I could only ring out and not receive. She said she'd ring me straight back but I told her she couldnt.
After giving her 15 minutes I rang vack to bo11ock her. Apparently she'd tried but it wouldn't connect..... halle bloody Lula!!

She asked me did I have a phone number she could contact me on. I did explain that after 3 weeks of this daily ritual I would have hoped that the Vodafone one would have worked!!!!!

Complain, stick by your guns (pun) and demand compensation. I did and got my first month refunded.
 
Hi all,

Had to get a contract with Vodafone recently due to work, need 4G and they are the only good providers in the area.

Very suspicious as they immediately implemented a 'SecureNet' feature, which is free for the first 3 months then they make you pay £1 a month for it without telling you specifically (just a 'we have given you a free trial period notice').

As soon as 4G was available I looked up a few legitimate hunting/fishing/shooting sites. All blocked under 'Adult Content'.

Went through the faff of turning it off, only to be presented with another blocked message. Vodafone has age restricted these pages as they are considered to be 'Adult Content', please sign in to our app and send us your card details to unblock.

Gone through all the hoops (and checked it was legit), only to be told that their system is down and cannot process these requests to turn off age restrictions at the moment.

Call their customer service, all our employees are busy and cannot take you call, try again another time.

They have me over a barrel here (only reliable provider and 24 month contract), but I really would not recommend that anyone switch to them as their company policy is overbearing and very evidently anti field sports.
Just let them know on the phone you are over 18 and it will get lifted
 
Hi all,

Had to get a contract with Vodafone recently due to work, need 4G and they are the only good providers in the area.

Very suspicious as they immediately implemented a 'SecureNet' feature, which is free for the first 3 months then they make you pay £1 a month for it without telling you specifically (just a 'we have given you a free trial period notice').

As soon as 4G was available I looked up a few legitimate hunting/fishing/shooting sites. All blocked under 'Adult Content'.

Went through the faff of turning it off, only to be presented with another blocked message. Vodafone has age restricted these pages as they are considered to be 'Adult Content', please sign in to our app and send us your card details to unblock.

Gone through all the hoops (and checked it was legit), only to be told that their system is down and cannot process these requests to turn off age restrictions at the moment.

Call their customer service, all our employees are busy and cannot take you call, try again another time.

They have me over a barrel here (only reliable provider and 24 month contract), but I really would not recommend that anyone switch to them as their company policy is overbearing and very evidently anti field sports.
Been a Vodafone customer 23 years, had our ups and downs, but I’ve always got my way!

the bar will be lifted as soon as you finally get hold of customer services.

In fact internet bars are common place with new customers.
 
So I’m with Vodafone, and had all this crap. Guntrader, SGC, hornady, Hodgdon etc all websites blocked as age related content. I went into the Vodafone app on my phone and turned off the age related content bar. No problems since.
 
So I’m with Vodafone, and had all this crap. Guntrader, SGC, hornady, Hodgdon etc all websites blocked as age related content. I went into the Vodafone app on my phone and turned off the age related content bar. No problems since.

Problem is they want my card details, which they already have, and I gave them again. But their system is down!
 
Been a customer for yrs as it’s got good coverage in a years time I’ll be leaving . The robbing lot put my contract UP during Covid they make millions and couldn’t give customers a break during this time in history nope I even had admiral insurance giving me £25 certainly look at insurance with them again
 
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