Here is a suggestion:
The Stalking Directory could publish a code of practice that would cover what may and may not be expected of the services of a "professional" guide. Fundamental would be the need for full transparency on costs, and the probability of success. It would also detail the responsibilities of the client.
Trade members could decide whether or not to agree to the code of practice and make it clear in their posts.
If they did sign up to the code, then neither the trade member, nor the client, would be allowed to post on SD about a poor experience until an attempt at mediation had been undertaken. Any such posts would be pulled, and membership suspended.
Mediation could be attempted in a private forum. Mediators could be volunteers, chosen by the management of SD.
If mediation failed, then each party would be allowed to make one public post, to air their grievance and to give a right to reply.
No further posts would be allowed them. The thread would be left open for others to discuss, but limited to say 50 more posts.
If the trade member chose not to sign up to the code, then any comment should be allowed on here, as long as it isn't such as to expose the forum owners to legal action. Likewise any discussion about none-SD traders should be free.
Speaking as a paying client, I think that if somebody uses this forum to ply their trade and advertise their services, they should be prepared to see their offering discussed, even if it sometimes makes for uncomfortable reading.
Those who are caught out bigging-up their own services, or slagging off other traders by using false identities should be exposed and shamed, when discovered.
The Stalking Directory could publish a code of practice that would cover what may and may not be expected of the services of a "professional" guide. Fundamental would be the need for full transparency on costs, and the probability of success. It would also detail the responsibilities of the client.
Trade members could decide whether or not to agree to the code of practice and make it clear in their posts.
If they did sign up to the code, then neither the trade member, nor the client, would be allowed to post on SD about a poor experience until an attempt at mediation had been undertaken. Any such posts would be pulled, and membership suspended.
Mediation could be attempted in a private forum. Mediators could be volunteers, chosen by the management of SD.
If mediation failed, then each party would be allowed to make one public post, to air their grievance and to give a right to reply.
No further posts would be allowed them. The thread would be left open for others to discuss, but limited to say 50 more posts.
If the trade member chose not to sign up to the code, then any comment should be allowed on here, as long as it isn't such as to expose the forum owners to legal action. Likewise any discussion about none-SD traders should be free.
Speaking as a paying client, I think that if somebody uses this forum to ply their trade and advertise their services, they should be prepared to see their offering discussed, even if it sometimes makes for uncomfortable reading.
Those who are caught out bigging-up their own services, or slagging off other traders by using false identities should be exposed and shamed, when discovered.


