Wanted to share my experience with aim
And my dragbag 55
I bought one as I was led to believe they are the rolls Royce of gun slips which is reflected in the price but I’m a firm believer in you get what you pay for and also like to buy British where possible as opposed to some of the cheaper stuff made in Asia and the likes
I’ve had my bag for about 3 years and am anal with all my kit so it’s in mint condition
And about 3 weeks ago the zips started to fail ie you close it and the zip parts away I’ll post a pic , so I contacted aim directly as I purchased it from them and thought with it being high end kit they would have some reasonable solution to repair or replace how wrong I was !
They basically told me all they are prepared to do is offer me an another bag with 20 percent discount!! I’m absolutely gutted as the bag is now useless and he said they can’t repair them or replace the zip which I find ridiculous considering they are supposed to be British made or so I thought
Absolutely shocking customer service in my opinion wish I would have purchased of Phil at Ogdens as I can 100 percent say he would have replaced the zip which is obviously faulty or an inferior cheap zip
I would strongly recommend do not wast your money on there products as you won’t get any help if it’s older than 24 months
And my dragbag 55
I bought one as I was led to believe they are the rolls Royce of gun slips which is reflected in the price but I’m a firm believer in you get what you pay for and also like to buy British where possible as opposed to some of the cheaper stuff made in Asia and the likes
I’ve had my bag for about 3 years and am anal with all my kit so it’s in mint condition
And about 3 weeks ago the zips started to fail ie you close it and the zip parts away I’ll post a pic , so I contacted aim directly as I purchased it from them and thought with it being high end kit they would have some reasonable solution to repair or replace how wrong I was !
They basically told me all they are prepared to do is offer me an another bag with 20 percent discount!! I’m absolutely gutted as the bag is now useless and he said they can’t repair them or replace the zip which I find ridiculous considering they are supposed to be British made or so I thought
Absolutely shocking customer service in my opinion wish I would have purchased of Phil at Ogdens as I can 100 percent say he would have replaced the zip which is obviously faulty or an inferior cheap zip
I would strongly recommend do not wast your money on there products as you won’t get any help if it’s older than 24 months

